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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Chase the best!

I have been with Chase a couple years now and will be considering moving all over to them this year. I find them great and their customer service second to none. Reviewed on: 13th February 2026

I’m very pleased with my Chase current account...

I’m very pleased with my Chase bank current account I particularly like the ‘round up’ feature as it saves money I’m not even aware of and gives me 5% interest. Reviewed on: 13th February 2026

Excellent service

Competitive savings with an excellent customer service online. Whenever I have contacted customer services they respond very quickly and give helpful guidance and help. Reviewed on: 13th February 2026

Fantastic product - Fully recommend switching to Chase!

Fantastic product. Rewards spending, App is simple but has a great UI and easily navigable. Customer Support has always been helpful and thorough in their support. Would love to move my remaining joint account to Chase once this becomes available Reviewed on: 13th February 2026

Chase has a very user friendly current account.

Chase has a very user friendly current account. The cashback is decent and the card can be used abroad without any fees. Reviewed on: 13th February 2026

Great banking

Great, I have 3 accounts with Chase super easy app too I highly recommend it..never had a problem Reviewed on: 13th February 2026

Great customer service & App

Easy to find way round App. Great customer service, quick response to any queries. Reviewed on: 13th February 2026

Easy to use

Any problems I've have have always been dealt with swiftly with a real human on the end of a phone. I love the cash back and the ease of the App. Reviewed on: 13th February 2026

Amazing customer service

When I have had to contact them, they always go over and above. Service is amazing. I have a currant account and some savings accounts and insurance now as well since they started it, much better value then my old back Barclays Reviewed on: 13th February 2026

Easy to use app and excellent to use abroad

Easy to use app and excellent to use abroad Reviewed on: 13th February 2026

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