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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Easy secure transactions

Excellent set up - easy transactions to external accounts and within chase Reviewed on: 15th February 2024

Can't fault Chase

The app is simple to use and the interest rates and rewards are amazing. Can't fault chase. Reviewed on: 15th February 2024

The banking app is so user friendly.

The banking app is so user friendly. On a couple of occasions when I’ve contacted customers services with a query, they were so helpful! Reviewed on: 15th February 2024

customer service

This will be short and sweet,chase are the best, END OF. Reviewed on: 15th February 2024

Does what it’s supposed to do, interest on the accou...

Does what it’s supposed to do, interest on the account and cash back Reviewed on: 15th February 2024

Great online service.

Great online service. No currency fees. Reviewed on: 15th February 2024

Very simple to navigate through the app

Very simple to navigate through the app Reviewed on: 15th February 2024

The card with a difference

I thought my phone had been stolen with my chase card. When I phoned the advisor I spoke to was extremely helpful and my new card arrived within a couple of days. I love the fact that l can top up and save as well as make 1% on every purchase. Nice card and really easy smooth transactions everytime. Would most def recommend Reviewed on: 15th February 2024

Chase Bank has a straightforward app, clean visual,...

Chase Bank has a straightforward app, clean visual, awesome multiple accounts options and a generous cashback program. What else do you need for you current account? Reviewed on: 15th February 2024

Customer focused and easy to use

Customer focused and easy to use Reviewed on: 15th February 2024

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