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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44261 reviews)

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4.94

Based on 44,261 reviews, last reviewed 17th Jun 2025

94% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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Chase Bank Current account reviews (44261)

Best yet

A great bank that wants to help its customers and is good with interest rates. Reviewed on: 17th March 2023

Clear, easy to use app accessing a well thought out system.

A good package from Chase offering an easy to use, quick app to access a site offering some extremely good accounts - current and savings. One of the best options is to be able to immediately open extra accounts that you can rename to help organise your finances and to link your debit card to any of these accounts, immediately! No tedious waiting on a phone and then having to wait several days for a new account to be opened. Plus the advantage on cashback on purchases, interest on the Current accounts and even better interest on the savings accounts - it all adds up to the best current account that I hold at present and is slowly replacing my other accounts. It’s a no-brainer to use this bank! Reviewed on: 17th March 2023

Great service

I joined Chase on the recommendation from my sister, its great for saving and spending and the app is great too. Reviewed on: 17th March 2023

So easy and user-friendly

Chase is the first truly on-line bank I have used and I have been absolutely delighted with it. It’s interface is user-friendly and the link with the savings account means I can transfer money from savings (with a good rate of interest) to current even if I have been fight short at the till. Reviewed on: 17th March 2023

After registering & having the account setup all swimmingly fine since..

The process can be a little delayed in having the account set up but once completed the user interface is intuitive & easy to use along with great rates and helpful "customer service" personnel that are knowledgeable, polite and helpful also. As well as having some of the best "Interest rates" going for saving and current accounts. Reviewed on: 17th March 2023

Account integration

I~ find the app very user friendly with none of the restrictions of the main 4 bankls - very refreshing that you are not hampered by dumb solutions asking if you want to send money to an account you keep sending money too. Reviewed on: 17th March 2023

Very professional almost immediate response with a human voice.

It is such a pleasant surprise when Chase answer your queries almost immediately alleviating any anxiety or stress. What is most hateful with other companies is when they say "our agents are very busy pls hold your call is important to us" - what stuff and nonsense - it is inefficient, under-resourced, unprofessional which you do NOT get with Chase. Well done Chase - I am your no 1 fan - keep it up - I am beating the drums for you - YOU ARE THE WINNER IN MY EYES. Reviewed on: 17th March 2023

The Best of Banking

I can't fault Chase Banking app at all. It's usefulness for organising and managing your money is excellent. You can see at a glance how and where you spend your money and receive alerts every time a purchase is made. I love the round-up feature when you shop and the percentage rate offered on savings. This Bank is a long-term keeper for me. Reviewed on: 17th March 2023

Easy to use app

Instant notification of spend, easy fingerprint login, easy to review account. Reviewed on: 17th March 2023

Bobby Saint-Preux and Chase are on your side in WPB

I bank with Chase in West Palm Beach, Florida. Bobby Saint-Preux is my Business Relationship Manager. He gives great advice. He's crazy good at Basketball. And he's just a good guy to be around! Reviewed on: 17th March 2023

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