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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Good bank never had a problem at all

Good bank never had a problem at all Reviewed on: 15th February 2024

1st class service all around excellent rewards

1st class service all around excellent rewards Reviewed on: 15th February 2024

best bank

So easy, good customer service. Happy with cash back and interest rates Reviewed on: 15th February 2024

Chase - the best banking app by far

Seamless transfer of old bank account into Chase and easy to use app. Reviewed on: 15th February 2024

Best banking app on the market by a mile.

Great value for money, I love the money back scheme, also the round up facility. The app is very simple to use and very user friendly, if you make an inquiry it's dealt with, I'm very pleased I opened a Chase account and have recommended it to my friends and family. Reviewed on: 15th February 2024

Easy to use App and offers great interest rates.

Easy to use App and offers great interest rates. Reviewed on: 15th February 2024

Chase bank excellent

Excellent banking, with very good rates for savings Reviewed on: 15th February 2024

Great online service easy to use app.

Great online service easy to use app. Good interest rates ( not the best) Reviewed on: 15th February 2024

I opened my bank account with chase over a year ago...

I opened my bank account with chase over a year ago and love it , I find the app easy to use and customer service great Reviewed on: 15th February 2024

Amazing cash back options, good value on savings acc...

Amazing cash back options, good value on savings account. Customer service 24h chat always on point, quick answers and able to solve the problems. Online banking app very intuitive and looks clean. Reviewed on: 15th February 2024

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