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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Always quick to respond to queries.

Always quick to respond to queries. Reviewed on: 15th February 2024

Chase bank best ever

Online and telephone customer services are fantastic never had any problems with either Reviewed on: 15th February 2024

Best bank I’ve experienced - very transparent and go...

Best bank I’ve experienced - very transparent and good interest rates. App easy to use Reviewed on: 15th February 2024

It really is so efficient.

It really is so efficient... easy ymto pay bills, transfer money & move money from savings ... app is great too Reviewed on: 15th February 2024

My Chase currnt account is extremely easy to manage...

My Chase currnt account is extremely easy to manage with the app being superb and very intuitive. Great new ideas from an established company. Reviewed on: 15th February 2024

Fantastic bank, quick transfers and great money back...

Fantastic bank, quick transfers and great money back offers Reviewed on: 15th February 2024

Great account, easy to use app, brilliant customer s...

Great account, easy to use app, brilliant customer service experience whenever I need to call them. Reviewed on: 15th February 2024

Understanding and helpful

They are understanding and quick to respond to all queries even if the answer is obvious!! Reviewed on: 15th February 2024

Brilliant switching service and fantastic customer s...

Brilliant switching service and fantastic customer service. Account access better than anything I’ve ever had Reviewed on: 15th February 2024

Excellent features and facilities

The features and facilities available through the Chase current account are fantastic, certainly “best in class” from my perspective. I travel internationally a lot, and therefore the ability to exchange money and withdraw without fees is superb. Reviewed on: 15th February 2024

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