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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Always so helpful when I need them, quickly reply wh...

Always so helpful when I need them, quickly reply when I message Reviewed on: 15th February 2024

Excellent customer service ,

Excellent customer service , ( they actually answer the phone ) . easy to navigate website . Interest paid in current account, and rewards. No charges for using abroad . Perfect! Reviewed on: 15th February 2024

There's no fear in the chase!

Very efficient and you can go back to messages online at any moment. Great customer service and bank. Reviewed on: 15th February 2024

Easy to use

Easy to use, easy to manage your money. The app is simple and user-friendly. Reviewed on: 15th February 2024

Brilliant bank all round with savings and rewards gr...

Brilliant bank all round with savings and rewards great for overseas spending Reviewed on: 15th February 2024

Great bank & app

Really good straight forward banking, app is very easy to use and been very happy with them for over a year. Reviewed on: 15th February 2024

Highly recommend

Been a customer for about a year and honestly cannot find any fault with any aspect of banking. The app is so easy to navigate especially moving money around and the interest rate is very good. Would highly recommend both the current account and the savings account if that is what you are looking for! Reviewed on: 15th February 2024

Great bank.

Great bank. Great rewards and initiatives e.g 1% cashback and great customer service on the rare times I've had to use it Reviewed on: 15th February 2024

Chase is all about EASE!

I've been using Chase for 2 years now, and I still love it for allowing us to open multiple easy-access saving pots, so you can create savings goals for separate categories; it's roundups feature earning 5% interest; it's 1% monthly cashback feature, making it easier to earn cashback on everyday purchases; easily accessible customer services; and for it's bank card being able to be used in over 180 countries around the world without excess fees - a Chase current account just makes everyday banking easier! They also care about security, so transactions have to be approved on a regular basis, which I didn't like at first, but now I'm used to it. Reviewed on: 15th February 2024

Easy to use the app, updates are very prompt.

Easy to use the app, updates are always very prompt, interest rates are good, the "round up" system is a very welcome facility. I have held my account for 18 months now, and never had a single problem. Reviewed on: 15th February 2024

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