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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Straightforward transfers and payments.

Straightforward transfers and payments. Responsive, user friendly interface. Never felt the need for a physical branch presence. Technologically advanced. The great thing is that Chase is sticking to the basics and not trying too hard to add superfluous features. Reviewed on: 15th February 2024

They have always been very professional and dedicate...

They have always been very professional and dedicated when I have had a query or a question. There's no hardshell on products and you are given the option to look at products they have. Reviewed on: 15th February 2024

Best new bank to open in the uk, brilliant app, fant...

Best new bank to open in the uk, brilliant app, fantastic service and reliable systems Reviewed on: 15th February 2024

Excellent banking

Great offers and benefits, free withdrawals and use all over the world, great exchange rates - excellent service Reviewed on: 15th February 2024

Top notch bank

Fantastic bank with fantastic rewards easy online access a bank that cares Reviewed on: 15th February 2024

Super service

Easy to set up and use. Excellent service and communication. Not bombarded with promotional emails but useful information. Intuitive app with lots of ways to make saving possible. Reviewed on: 15th February 2024

Very good service and very helpful staff

Very good service and very helpful staff Reviewed on: 15th February 2024

Really nice app, I like the ease of the cashback and...

Really nice app, I like the ease of the cashback and the savings account. Yeah it's my go to account for everyday spending. Reviewed on: 15th February 2024

Great customer service, great banking App

Great customer service, great banking App Reviewed on: 15th February 2024

First class service and very helpful

First class service and very helpful Reviewed on: 15th February 2024

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