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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Great and easy banking.

Have provided an efficient and uncomplicated service with excellent rates . The app is easy to use and accurate. Reviewed on: 15th February 2024

Chase customer service is second to none

ever since joining Chase I have found their teams to be extremely knowledgeable, helpful and patient. They are on the phone whenever you have a query and will always solve any issue you might have and if they cannot solve it there and then they come back to you. Most other banks dont have the same knowledge as Chase and their customer service is second to none. Reviewed on: 15th February 2024

Easy to use accounts

It such an easy app to use and move money about. Generous cash back and good interest rates Reviewed on: 15th February 2024

Very relatable and reliable.

Very relatable and reliable. Absolutely love the cash back incentive and the interest rates offered on the account Reviewed on: 15th February 2024

Everything is just so easy and simple

Everything is just so easy and simple from opening an account to using the app.Round ups is great and an easy way to save.The app is easy to use and find what u want to do. Transfering money is easy. Its becoming my main account. Reviewed on: 15th February 2024

I love that you have to approve every online transac...

I love that you have to approve every online transaction,its great and the little heads up about direct debits coming out is a god send. Reviewed on: 15th February 2024

Banking with chase is simple and rewarding.

Chase banking is simple and rewarding. Great user interface, user friendly, quick and hassle free. Reviewed on: 15th February 2024

Great easy to use Digital Bank account with generous...

Great easy to use Digital Bank account with generous rewards and competitive interest rates Reviewed on: 15th February 2024

Easy to use

Very easy to use. I wish you could have more than the 10 savings accounts that are attached to the account. I love the fact that I get cash back and also that interest is added monthly. Reviewed on: 15th February 2024

I use Chase bank for their savings and their current...

I use Chase bank for their savings and their current account for giving back one percent. I have never had to contact them for any issue. Reviewed on: 15th February 2024

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