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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

super easy to use banking app is easy to navigate an...

super easy to use banking app is easy to navigate and interest back on my spending is amazing not to mention my savings as well Reviewed on: 15th February 2024

Customer service is fantastic!

Customer service is fantastic! Any small issues I've had (minimum) were sorted quickly and communication was 5 star! Reviewed on: 15th February 2024

Excellence as standard

Since opening an account i have been extremely happy with the service, app and processes. Unlike other banks they are pro-active. Upping interest rates in a timely manner and introducing new ideas to give value for money Reviewed on: 15th February 2024

Love the easy to use app and the round up saving acc...

Love the easy to use app and the round up saving account Reviewed on: 15th February 2024

Absolutely amazing bank value for money gaining cash...

Absolutely amazing bank value for money gaining cash back for all your purchases is even better and earning monthly interest on your account and savings is even better there customer service is absolutely first quality also Reviewed on: 15th February 2024

I've never ever had a problem at all with them, I ha...

I've never ever had a problem at all with them, I had one thing that I had to sort out and within 20 minutes it was solved, great bank and customer service is excellent, Reviewed on: 15th February 2024

So easy to use and customer service brilliant

So easy to use and customer service brilliant Reviewed on: 15th February 2024

No branches, so no ability to pay cash, cheques etc.

No branches, so no ability to pay cash, cheques etc. into my account Reviewed on: 15th February 2024

Nothing but excellent best bank for banking and saving

Nothing but excellent best bank for banking and saving Reviewed on: 15th February 2024

Best account I’ve had

Have had a chase account for a few years now. The cash back in the first year was very useful and very easy to obtain. The app is very easy to use and their customer service is excellent Reviewed on: 15th February 2024

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