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Chase Bank: Current account reviews

4.94
Based on 48,950 reviews, last reviewed 2nd Apr 2026
449200% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
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Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026
Rita's avatar
Rita

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48950)

Easy to set up and use.

5
Easy to set up and use. Good rewards Reviewed on: 15th February 2024

Every single thing about Chase is customer based!

5
Every single thing about Chase is customer based!! Reviewed on: 15th February 2024

Just love how easy it is and spending abroad is...

5
Just love how easy it is and spending abroad is a dream Reviewed on: 15th February 2024

Excellent Banking

5
Excellent app. Easy to use. Cash back rewards great and round up facility very fast setup too! Good rates on savings account which has really focussed me on putting my money away for various goals. So glad I joined Chase. Reviewed on: 15th February 2024

It was a bit of time waiting for my account approval...

4
It was a bit of time waiting for my account approval however great customer service following up Reviewed on: 15th February 2024

Very easy to use app, but with good customer support...

5
Very easy to use app, but with good customer support if you ever need help. Simple and uncomplicated, with quick posting of transactions and clear layout. Reviewed on: 15th February 2024

Convenient and simple, what’s not to like

5
Convenient and simple, what’s not to like Reviewed on: 15th February 2024

Chase bank. The only bank who doesn’t need to chase!

5
I’ve used chase for nearly 2 years and they have been fantastic! I love the way you can use your card anywhere in the world without fees. Going to the states is so much easier with chase. I use my card every day for everyday spending, and getting cash back on everything you buy is a true gift. It adds up throughout the year and you can treat yourself to something lovely. The customer service is first class. They are all super friendly and professional. If you have a problem they will endeavour to sort it out. If ever you need new bank details, guess what. Chase lets you do it within the app in about 2 seconds! The app is quick and easy to use with great security features. Whenever you buy from a new retailer online it will pop up to make sure it’s the correct payment. Just another way that chase makes you feel safer about shopping online! Once you apply the process takes a few weeks but believe me when I say it’s worth the wait! Make sure to give this fantastic bank a go! Reviewed on: 15th February 2024

Excellent interest rates for a bank

5
Excellent interest rates for a bank Reviewed on: 15th February 2024

Works well.

5
Works well. Like the app. No trouble using card. Reviewed on: 15th February 2024

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