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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great bank services

Call and someone there to answer your call straight away. Very helpful staff Reviewed on: 13th February 2026

Just awesome

Excellent service love the round option and multiple saving accounts Reviewed on: 13th February 2026

Brilliant for using card abroad.

Very competitive foreign exchange when you use your card abroad & no weekly fees. Reviewed on: 13th February 2026

Top Bank!

Top Bank! Quick service, very responsive! International payment options is fab! Reviewed on: 13th February 2026

Wonderful bank account easy to use

Wonderful bank account easy to use Reviewed on: 13th February 2026

Easy app super helpful when I called for fraud probl...

Easy app super helpful when I called for fraud problem and help chat box is super useful Reviewed on: 13th February 2026

Great cash back offer...

Great cash back offer and up to 10 account and saving account available to open with them Reviewed on: 13th February 2026

Always Available

Really great customer support no matter what time of day you call. Reviewed on: 13th February 2026

Excellent!

Excellent! Customer service is quick and efficient Reviewed on: 13th February 2026

The app is brilliant.

The app is brilliant. The fraud department phone you really quickly if a payment has been stopped for fraud checks, meaning it can get processed quickly once sorted. Reviewed on: 13th February 2026

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