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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use and good interest rates

Easy to use and to create different money pots. The interest rate is good, and you get cash back when you spend. Reviewed on: 13th February 2026

Consistently excellent and responsive service person...

Consistently excellent and responsive service personnel. I've had several dealings with Chase service over the years and rank them amongst the highest in the industry Reviewed on: 13th February 2026

been using it as my main account for a few...

been using it as my main account for a few years Reviewed on: 13th February 2026

Excellwnt customer service always an excellent out A...

Excellwnt customer service always an excellent out AIways. Someone to talk to Reviewed on: 13th February 2026

Great service , fast communication

Great service , fast communication Reviewed on: 13th February 2026

Scammers

Scammers were trying to buy from my account. They were shut down quickly and efficiently by Chase!! Reviewed on: 13th February 2026

I love the ease of switching my money from savings t...

I love the ease of switching my money from savings to current account. The savings cash Bach on money spent and the instant notification of money spent Reviewed on: 13th February 2026

Great customer service

Great customer service for an online bank. So polite and helpful whenever I call them and nit held in a queue for ages. Reviewed on: 13th February 2026

If i endure a problem they are there to help

If i endure a problem they are there to help Reviewed on: 13th February 2026

Transfering money from accounts

Easy to transfer from account to another. Reviewed on: 13th February 2026

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