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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Very professional can count on them providing a grea...

Very professional can count on them providing a great service Reviewed on: 13th February 2026

I like how you can save money on the roundup and the...

I like how you can save money on the roundup and then move it to the savings don’t miss it Reviewed on: 13th February 2026

Very helpful and friendly customer services

Very helpful and friendly customer services Reviewed on: 13th February 2026

I think this is a great bank the customer service te...

I think this is a great bank the customer service team are easily accessable and helpfull. Reviewed on: 13th February 2026

Excellent service

Excellent service, excellent product with excellent help and support Reviewed on: 13th February 2026

Clear and functional. Efficient.

I find the app really quick and easy to use. Clear and functional for managing my accounts. THeir interest rates are very good compared to other banks too. THe round up account is a great idea, with generous interest rate. THe cashback reward for regular deposits is good. Plenty of information in the support section, and easy to get statements if required. Reviewed on: 13th February 2026

The current account offering is brilliant.

The current account offering is brilliant. I love how easily I can make and name different accounts to manage my money (shopping, fuel, bills etc.). The cashback and roundup are massive pros too which really help! Card is numberless so I feel it’s more secure if lost, and can just freeze in the app. Reviewed on: 13th February 2026

Easy to use current account via app

Easy to use current account via app Reviewed on: 13th February 2026

Great response.

Great response. I had to contact them in regards to a query I had on my account the response was quick and accurate. Reviewed on: 13th February 2026

cashback

i enjoy the cashback scheme they provide, but i wish it was across a broader range of things - for example booking holidays and flights using my chase card would be a perfect way to get cashback but they don’t offer it on most ‘expensive’ things Reviewed on: 13th February 2026

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