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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Very good banking option

Excellent app, faultless customer service, from technology and staff. On one time of need (card fraud), resolution was swift and seamless. Cash Back terms and free overseas card use get this offer over the line as number one in my view. Reviewed on: 15th February 2024

Just do it, you won’t regret it!

Was sceptical about a pure online banking service, however I need have been worried as I am totally converted . The customer service is brilliant ! So helpful and so courteous. I called them with a question and I was straight through talking to a very nice person who put my mind at ease, nothing seemed to be a problem for them . I also love the ‘round up’ service attached to the account . Reviewed on: 15th February 2024

Chace bank wasted no time resolving a resolving refu...

Chace bank wasted no time resolving a resolving refund issue I encountered. They correspondence team are simply incredibly. Reviewed on: 15th February 2024

Really easy to use app.

Really easy to use app. Several types of account to choose from. Reviewed on: 15th February 2024

Have accounts in other banks,but never had any issue...

Have accounts in other banks,but never had any issue with CHASE Reviewed on: 15th February 2024

Very easy to use and keeps you in control of what yo...

Very easy to use and keeps you in control of what your spending and account balances Reviewed on: 15th February 2024

So easy to use website very clear and user friendly...

So easy to use website very clear and user friendly Reviewed on: 15th February 2024

Very good app and when you call you get to talk to a...

Very good app and when you call you get to talk to a person Reviewed on: 15th February 2024

So easy and great that your card does not have any d...

So easy and great that your card does not have any details on it Reviewed on: 15th February 2024

Chase bank

Easy to open , Good benefits, no fee overseas spending, app easy to use and good communication. Great money tips and saving rate Reviewed on: 15th February 2024

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