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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Chase bank offers great value & choice of accounts

Chase bank offers great value & choice of accounts Reviewed on: 13th February 2026

Fantastic bank with great products and customer service

Really easy to open the account. The app they provide is extremely useful and easy to use. Contact with customer service is simple, easy, with knowledgeable staff that get things sorted and provide appropriate advice. A pleasure to use. Reviewed on: 13th February 2026

I've been with Chase UK from very early in their rol...

I've been with Chase UK from very early in their rollout; I've rarely needed to seek help from customer services but when I have, they've been prompt and spectacular! The app itself is clean, user friendly. Reviewed on: 13th February 2026

Friendly reliable service, very good communication...

Friendly reliable service, very good communication and assurance. Reviewed on: 13th February 2026

It’s a pleasant surprise to get a person to speak to...

It’s a pleasant surprise to get a person to speak to for more complicated issues rates are good and newcomers get a very good deal without having to switch their current a account Reviewed on: 13th February 2026

Never had any issues and if I had any questions the...

Never had any issues and if I had any questions the chat is very quick and easy to use and get a good answer Reviewed on: 13th February 2026

User friendly apps.

User friendly apps. The Chase e-banking app is efficient and easy to use. Reviewed on: 13th February 2026

Excellent

They really look after existing customers as opposed to just encouraging new ones Reviewed on: 13th February 2026

Easy to use app, great security

Easy to use app, great security , easy to transfer funds into the account and also between accounts Reviewed on: 13th February 2026

the best

From the moment I opened the account, I found it very easy to use and super secure. Reviewed on: 13th February 2026

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