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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48906 reviews)

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4.94

Based on 48,906 reviews, last reviewed 20th Mar 2026

445600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant, professional service and easy to use app. Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48906)

Chase have excellent savings schemes the cashback re...

Chase have excellent savings schemes the cashback rewards are amazing and the app keeps such good track of my spending! Because of the app I've managed to budget and save up enough to go to new York which I'm so excited about! I can use my card free if charge while I'm there aswell which is always a plus. In general I've always had a fantastic experience with chace even when my partner's bank got compromised they were so fast to act he didn't lose any money they changed his details right away and he didn't even need a new card as all the details are saved digitally. Reviewed on: 15th February 2024

Great banking service

Great customer service. Great rewards. Love using my card / account while abroad best service ever. Love my current account. Reviewed on: 15th February 2024

Prompt honest service

Excellent customer service. Prompt clear answers to any query Reviewed on: 15th February 2024

Good bank for you every purchase use

Good bank for you every purchase use Reviewed on: 15th February 2024

Easy, hassle free banking

Easy to use app. You can find your way around do quickly. Easy to connect with customer services snd they are knowledgeable and responsive. Reviewed on: 15th February 2024

Excellent service

I made an online purchase and the seller failed to deliver. I was unable to contact them, but chase got me a full refund. I also find the whole banking experience with chase to be simple and straightforward. Reviewed on: 15th February 2024

UK based call centre. great!

When I have had to call customer service the response is punctual and helpful, the agents are clearly UK based which makes for ease of communication Reviewed on: 15th February 2024

Never had a problem since I started using this account.

Never had a problem since I started using this account. Easy to navigate and move money between accounts. Love the top up feature which I move into a holiday (chase) account. Reviewed on: 15th February 2024

Very good.

Very good. Easy to understand and use. 1%cashback. Good overseas. Reviewed on: 15th February 2024

Great on line banking

Great for holiday transactions, safe app which is easy to use Reviewed on: 15th February 2024

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