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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

The current account offering is brilliant.

The current account offering is brilliant. I love how easily I can make and name different accounts to manage my money (shopping, fuel, bills etc.). The cashback and roundup are massive pros too which really help! Card is numberless so I feel it’s more secure if lost, and can just freeze in the app. Reviewed on: 13th February 2026

Easy to use current account via app

Easy to use current account via app Reviewed on: 13th February 2026

Great response.

Great response. I had to contact them in regards to a query I had on my account the response was quick and accurate. Reviewed on: 13th February 2026

cashback

i enjoy the cashback scheme they provide, but i wish it was across a broader range of things - for example booking holidays and flights using my chase card would be a perfect way to get cashback but they don’t offer it on most ‘expensive’ things Reviewed on: 13th February 2026

Amazing Customer Service

When contacting customer services they replied quickly and answered my query. I was extremely happy with the service. They are also very informative when any changes or work on the app may be happening. Reviewed on: 13th February 2026

Excellent app and customer service

Excellent app and customer service Reviewed on: 13th February 2026

Great card for travelling and good for savings.

Great card for travelling and good for savings. Reviewed on: 13th February 2026

Easy to use.

Easy to use. I like the 1% cash back. Reviewed on: 13th February 2026

They have been an amazing bank!

They have been an amazing bank! any issues or problems I’ve had especially things such as fraud and wrong payments they have been amazing with dealing with it and also getting it sorted. Plus I love their cashback on most transactions and very easy to open a savings account and have access to it Reviewed on: 13th February 2026

Lovely bank service for account and good savings

Lovely bank service for account and good savings Reviewed on: 13th February 2026

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