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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48937 reviews)

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4.94

Based on 48,937 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The Thrill is in the Chase Exceptionally easy to use and often with decent interest, I've been hesitant to go elsewhere. Accessible for when travelling and brilliant smoothness ... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48937)

Easy to open and operate the account.

Very easy to open and operate the account. Excellent app and very responsive customer service. Competitive savings rates. Reviewed on: 15th February 2024

I did not have a good experience when I raised a dis...

I did not have a good experience when I raised a dispute with a local fast food delivery never arrived yet charged me. I had no support from the bank. There was also communication problems due to call centres now in Asia instead of Edinburgh which was not helpful and put me off Reviewed on: 15th February 2024

Very efficient new to Chase but does all that I...

Very efficient new to Chase but does all that I need Reviewed on: 15th February 2024

Very good and straight forward bank

Very good and straight forward bank Reviewed on: 15th February 2024

Fantastic app to use.

Fantastic app to use. Very slick, intuitive and reliable Reviewed on: 15th February 2024

Incredible!

Incredible! They pay ME to bank with them. How it should be! Reviewed on: 15th February 2024

Excellent

Fantastic easy app to use. Informative and a great platform. Love the simplicity of statements and how to move my money to oay Reviewed on: 15th February 2024

Brilliant bank with excellent customer service which...

Brilliant bank with excellent customer service which are there to help you 24 hours. I’ve been with chase uk for over 2 years now and I must say it’s the best bank I’ve been with in years. Absolutely brilliant ! Reviewed on: 15th February 2024

Solid cash back, savings account is brilliant.

Solid cash back, savings account is brilliant. Very easy and straight forward app. Reviewed on: 15th February 2024

Never had any issues with Chase Bank since I opened...

Never had any issues with Chase Bank since I opened an account. Look forward to what they will introduce next for customers.The app is fantastic so easy to use with great security features.Seem to be one step ahead of their competitors in the banking world. Reviewed on: 15th February 2024

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