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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48938 reviews)

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4.94

Based on 48,938 reviews, last reviewed 25th Mar 2026

448100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Beware switchers Whilst I love the ease of opening a current account, if you want a savings account you have to have a current account. Beware any switchers: if you cl... Read more Reviewed on: 25th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48938)

Never had any issues with Chase Bank since I opened...

Never had any issues with Chase Bank since I opened an account. Look forward to what they will introduce next for customers.The app is fantastic so easy to use with great security features.Seem to be one step ahead of their competitors in the banking world. Reviewed on: 15th February 2024

Brilliant account and no fuss and very easy to use

Brilliant account and no fuss and very easy to use Reviewed on: 15th February 2024

Easy to use, great cash back, regular uodates

Easy to use, great cash back, regular uodates Reviewed on: 15th February 2024

Everything is easy and fast.

Everything is easy and fast. Best banking app by some distance Reviewed on: 15th February 2024

No online banks which comes close.

No online banks which comes close. Reviewed on: 15th February 2024

Great app

Really easy to use app, that provides all the information required to manage my money. Reviewed on: 15th February 2024

Had a problem with a payment and had to phone.

Had a problem with a payment and had to phone. Almost instant pickup and they allayed fears and fixed it. (Wish others answered phones that quickly). 1% cash back providing cash incentive that few banks can match (Maybe Kroos interest on current account might offer more - but its dead easy in Chase APP to move money to savings and back. Also get disaply from Nutmeg investments in same place. Reviewed on: 15th February 2024

Love the app.

Love the app. Customer services were quick and efficient. Reviewed on: 15th February 2024

First class, so easy to navigate the app and so much...

First class, so easy to navigate the app and so much flexible and insights to spending. The rewards are excellent and promote good money management Reviewed on: 15th February 2024

I get a little overwhelmed when it comes to money ma...

I get a little overwhelmed when it comes to money management and chase account made everything simple,secure and safe which is always a worry for someone with limited knowledge of digital security. Reviewed on: 15th February 2024

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