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Chase Bank: Current account reviews

View other Chase Bank products
4.94
Based on 48,990 reviews, last reviewed 5th May 2026
7215% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023
Fillisa 's avatar
Fillisa

Great app

5
The app is easy to use and to navigate with up to date information and quick transfer of funds Reviewed on: 13th February 2026
john m's avatar
john m

Chase bank offers great value & choice of accounts

5
Chase bank offers great value & choice of accounts Reviewed on: 13th February 2026
Angela's avatar
Angela

Fantastic bank with great products and customer service

5
Really easy to open the account. The app they provide is extremely useful and easy to use. Contact with customer service is simple, easy, with knowledgeable staff that get things sorted and provide appropriate advice. A pleasure to use. Reviewed on: 13th February 2026
Robert K's avatar
Robert K

I've been with Chase UK from very early in their rol...

5
I've been with Chase UK from very early in their rollout; I've rarely needed to seek help from customer services but when I have, they've been prompt and spectacular! The app itself is clean, user friendly. Reviewed on: 13th February 2026
David's avatar
David

Friendly reliable service, very good communication...

5
Friendly reliable service, very good communication and assurance. Reviewed on: 13th February 2026
John Kilner's avatar
John Kilner

It’s a pleasant surprise to get a person to speak to...

5
It’s a pleasant surprise to get a person to speak to for more complicated issues rates are good and newcomers get a very good deal without having to switch their current a account Reviewed on: 13th February 2026
elainedevenish@btinternet.com's avatar
[email protected]

Never had any issues and if I had any questions the...

5
Never had any issues and if I had any questions the chat is very quick and easy to use and get a good answer Reviewed on: 13th February 2026
Darcy 's avatar
Darcy

User friendly apps.

5
User friendly apps. The Chase e-banking app is efficient and easy to use. Reviewed on: 13th February 2026
Connie's avatar
Connie

Excellent

5
They really look after existing customers as opposed to just encouraging new ones Reviewed on: 13th February 2026
Sophie 's avatar
Sophie

Easy to use app, great security

5
Easy to use app, great security , easy to transfer funds into the account and also between accounts Reviewed on: 13th February 2026
Simon H's avatar
Simon H

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