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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Always helpful and quick to respond.

Always helpful and quick to respond. I’ve never had any problems but queries are always dealt with rapidly and’s with respect for the customer Reviewed on: 15th February 2024

Best bank to use in Uk and Out of International...

Best bank to use in Uk and Out of International Reviewed on: 15th February 2024

Great service and app, cashback, fee free spending..

Great app, excellent customer service when I've needed to use it. Benefits with fee free spending abroad, daily cashback. Only minor negative is Savings interest could be a little higher comparing to competitors. Recommended this bank and app to friends, many moving from Monzo to Chase. Reviewed on: 15th February 2024

Great app and good benefits

Chase has a great app that’s easy to use. I like that they have 1% interest on the current account and that 1% cash back is also available on some transactions. Reviewed on: 15th February 2024

A bank that actually rewards loyalty,

A bank that actually rewards loyalty, doesn’t charge ridiculous fees for overseas transactions and has strong % rate for savers. Superb! Reviewed on: 15th February 2024

Good experience.

Good experience.. Really good experience Reviewed on: 15th February 2024

Brilliant bank

I have been with chase for around 3 years and they have been good throughout from the app to the seevices, brilliant banking Reviewed on: 15th February 2024

User friendly app

User friendly app and great interest rates Reviewed on: 15th February 2024

Great service and great range of linked savings acco...

Great service and great range of linked savings accounts available. Helpful customer service any time I've needed to contact them. Reviewed on: 15th February 2024

Simple to use, simple to set up and good rates, a gr...

Simple to use, simple to set up and good rates, a great banking experience! Reviewed on: 15th February 2024

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