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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Excellent app no fuss exactly what you want

Excellent app no fuss exactly what you want Reviewed on: 15th February 2024

Very Very Good Service

Very Very Good Service and everything Reviewed on: 15th February 2024

Great customer service

Great! Used customer service several times and have been super happy with the experience, especially the time for a response and the value received from talking to them. Reviewed on: 15th February 2024

Great access options with interesting oversights.

Great access options with interesting oversights. Interest paid on current account balance is a real benefit as well as having the option to round up into a pot. Reviewed on: 15th February 2024

Chase Current Account Benefits

Chase account has given me greater benefits like 1% cashback and cheap use abroad so great value for money. The app is very easy to use too and Customer Support always helpful Reviewed on: 15th February 2024

Brillant performance

Brillant performance, but still some extra features needed on the App to make it perfect! Reviewed on: 15th February 2024

Great banking experience

Easy to open the account. Great app. Love the rewards system. Reviewed on: 15th February 2024

Been such a wonderful experience with this bank

Been such a wonderful experience with this bank Reviewed on: 15th February 2024

Outstanding service and ease of use

Outstanding service and ease of use Reviewed on: 15th February 2024

I have only had positive experiences with chase so far.

I have only had positive experiences with chase so far. Their customer service is always quick to get back to me and provide the correct support for instance posting my statements which I needed. Also the app is very easy to use and intuitive. I like the rewards feature and feel it is a more modern way of banking which suits my needs. Reviewed on: 15th February 2024

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