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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48943 reviews)

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4.94

Based on 48,943 reviews, last reviewed 27th Mar 2026

448500% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

an excellent bank. I like Chase bank they’re alright. The only thing I would’ve liked to have seen is a bank in London or England. It doesn’t have to be any particular c... Read more Reviewed on: 27th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48943)

Really great bank and love the cashback feature

Really great bank and love the cashback feature Reviewed on: 15th February 2024

Easy to use, intuitive app.

Easy to use, intuitive app. No issues with it. Reviewed on: 15th February 2024

Unbeatable cash back and stellar service

I’ve used chase for the past 2 years and love the generous cash back and client communication. I’ve had issues in the past with fraudulent or false transactions appearing on my card and the customer service team was extremely quick to solve these. Additionally the linked saver has offered a competitive rate for most of the time I have had the card and I love having separated saving accounts so I can get my salary paid into different account. Reviewed on: 15th February 2024

I have been a customer for over 12 months and have n...

I have been a customer for over 12 months and have no issues at all when I have had the need for information I have had a quick response and resolution. Reviewed on: 15th February 2024

Transparent, timely response.

Transparent, timely response. Great rewards programe. Reviewed on: 15th February 2024

A breath of fresh air in Banking.

A breath of fresh air in Banking. I have got over 20 people to open a Chase account Reviewed on: 15th February 2024

Intuitive App, good rate of interest.

Earlier user of the App, easy & intuitive to use, competive rates of interest and the ability to speak to a real person should the need arise. Reviewed on: 15th February 2024

Really happy with this account.

Really happy with this account. I opened it because of the Cashback offer. The app is easy to use and attractive. There has never been any problems using the card. I also have a Chase saving account which has a good interest rate. I enjoy the ease of transferring money between the two. The round ups are also a good feature. Reviewed on: 15th February 2024

Best bank

Excellent customer service, fantastic online app with cash back benefits for spending. Excellent pots for saving Reviewed on: 15th February 2024

Excellent bank with great customer service

Excellent bank with great customer service Reviewed on: 15th February 2024

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