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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

I think everything is seamless with chess from openi...

I think everything is seamless with chess from opening an account to using debit or credit card. Its so easy to talk to the customer support. Its as easy as banking can ever get! Reviewed on: 13th February 2026

Great service and online offering with really helpfu...

Great service and online offering with really helpful staff. Any question or query is always resolved quickly and efficiently. Reviewed on: 13th February 2026

Great card usage in Europe.

Great card usage in Europe. Great rate for savings. Reviewed on: 13th February 2026

5 stars from me

I find everything so straightforward on the app and have found everyone extremely helpful when I have needed to call. Reviewed on: 13th February 2026

I love having a Chase current acccount and I am very...

I love having a Chase current acccount and I am very pleased with it. Reviewed on: 13th February 2026

Amazing bank provides an excellent current account

Amazing bank provides an excellent current account Reviewed on: 13th February 2026

.Fast,user friendly and efficient current acount App

I have had a Chase current account for twelve months and have used it for more than 90% of my banking transactions with absolutely no problems. It is simple fast and very user friendly. I have already recommended it to a number of friends. Reviewed on: 13th February 2026

Fabulous customer service!

Fabulous customer service - easy to speak to a real person and they are always happy to help and able to get to the bottom of any issues. Reviewed on: 13th February 2026

Excellent bank

Excellent bank with great customer service Reviewed on: 13th February 2026

Very easy to use abroad with no issues or fees

Very easy to use abroad with no issues or fees Reviewed on: 13th February 2026

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