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Chase Bank: Current account reviews

4.94
Based on 48,945 reviews, last reviewed 29th Mar 2026
448700% increase in 5 star reviews
in the past 90 days
1000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026
Jo Ewen's avatar
Jo Ewen

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026
Glenn Thompson's avatar
Glenn Thompson

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (48945)

Great app facilities with a competitive interest rate.

5
Great app facilities with a competitive interest rate. Any issues resolved with minimal fuss by an excellent customer services team. Reviewed on: 15th February 2024

Every time I ask anything they are always willing an...

5
Every time I ask anything they are always willing and very friendly and helpful Reviewed on: 15th February 2024

Easy to use.

5
Easy to use. Good customer support Reviewed on: 15th February 2024

Great App easy to use, no problems using when travel...

5
Great App easy to use, no problems using when travelling overseas. Would use more if the interest rate was higher on savings Reviewed on: 15th February 2024

Always helpful and easy to access

5
Always helpful and easy to access and use application Reviewed on: 15th February 2024

Love the cash back

5
Love the cash back and also round up savings. Easy and secure and the app is brilliant Reviewed on: 15th February 2024

Best Banking Company

5
The app is easy to use and user friendly, the benefits from using the banking company are also one of the best, including the 1% cash back on all purchases and 5% interest with savings! The customer service chat feature is also easy to use and extremely useful. Reviewed on: 15th February 2024

So good to get something back for once

5
So good to get something back for once Reviewed on: 15th February 2024

Excellent service provided on all fronts

5
Excellent service provided on all fronts Reviewed on: 15th February 2024

Super convenient banking

5
I like to earn interest on my savings. I like the roundup option as another way to put money aside. Reviewed on: 15th February 2024

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