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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Chase is one of the best for customer service, alway...

Chase is one of the best for customer service, always quick response. Reviewed on: 15th February 2024

I really recommend Chase

I really recommend Chase. It is easy to use, provides great service and the app is a fantastic way to easily manage my money. The rewards system is excellent. Reviewed on: 15th February 2024

Good overall no standing orders or scheduled transfe...

Good overall no standing orders or scheduled transfers possible Reviewed on: 15th February 2024

Easy to use app, great rewards too.

I love the app - so easy to use, and much faster at transferring payments to other bank accounts then my other bank. I love the 1% cashback, and i love the savings pots at over 4%. Would highly recommend. Reviewed on: 15th February 2024

It works!

It works! Great App, easy to use, great value, great offer, great interest on savings and current account and no charges, so what’s not to like Reviewed on: 15th February 2024

Excellent experience

No currency transaction fees means this account is excellent when travelling. It was easy to open and, as it does no credit scoring, it left no mark on my credit file. Using the app has been faultless and makes it easy to pay and transfer money. Reviewed on: 15th February 2024

Absolutely phenomenal communication &service

Absolutely phenomenal communication and customer service. The other bank I use I also rate highly, but Chase has a number of features which are outstanding g - particularly notifications of credits. Reviewed on: 15th February 2024

Excellent Current Account

Kept well informed and you get interest plus cash back on purchases! Reviewed on: 15th February 2024

Opened account 2 years ago.

Opened account 2 years ago. Great interest rates on current and savings account. Great communication when "strange " transactions are automatically blocked. Very easy to move money between my current accou t and savings account. Reviewed on: 15th February 2024

Excellent service and easy to speak to via app

Excellent service and easy to speak to via app Reviewed on: 15th February 2024

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