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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Chase is 5*

Been with Chase for a while now, so easy to use and flexible to your needs, opening separate accounts is easy to organize and manage your money Reviewed on: 15th February 2024

My preferred payment method, both UK and abroad

Chase has become by default method of payment both in the UK and when travelling. Cash back is a bonus, overseas acceptance and rates excellent. Reviewed on: 15th February 2024

Chase app first class

Extremely easy to navigate app. Very speedy transactions and a first class customer service experience. So easy to transfer money from current account to savings and vice versa. Reviewed on: 15th February 2024

overall it is been good experience

From the start overall it is been good experience. Expect more offers in the future. Reviewed on: 15th February 2024

Great bank, easy to use, good benefits on both savin...

Great bank, easy to use, good benefits on both saving and spending, great customer services whenever needed. App is clearly laid out for great user experience and you get a good level of push notifications Reviewed on: 15th February 2024

Pleased with the current account and savings options...

Pleased with the current account and savings options and rates, easy to help with budgeting. Reviewed on: 15th February 2024

Everything could possibly want from a bank

Highly proactive on potential fraudulent activity on account. Great cash back incentives Reviewed on: 15th February 2024

Just a great bank, love the app, and customer servic...

Just a great bank, love the app, and customer service is excellent Reviewed on: 15th February 2024

Simple, efficient and always available and rewarding

Simple, efficient and always available and rewarding Reviewed on: 15th February 2024

Very easy to use system and quick

Very easy to use system and quick Reviewed on: 15th February 2024

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