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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Easy banking earn as you spend excellent service

Easy banking earn as you spend excellent service Reviewed on: 15th February 2024

The bank account I have been looking for all my life.

The bank account I have been looking for all my life, it's everything I need. Reviewed on: 15th February 2024

Excellent communication, excellent service

Been a Chase account holder for two years; almost no issues, and the minor ones which have arisen have been addressed very quickly by customer services, or (in more general cases) communicated effectively and fixed quickly. Reviewed on: 15th February 2024

Simplicity itself! Excellent all round account.

Simplicity itself, excellent when travelling as now exchange fees and the app is brilliant too. Customer service is quick and helpful, getting to the issue straight away. I couldn't be happier, well done. Reviewed on: 15th February 2024

Great app - reliable, straightforward & fee free abroad

Great app - simple, straightforward, reliable & efficient. Particularly like that you can use the card abroad without transaction fees. Chase is my 'go to' card for travelling abroad, and the speed & ease of transferring in additional funds when you need them is a huge bonus. Reviewed on: 15th February 2024

Why case is ace!

I have very little experience with the customer service team as I have had no complaints or problems with the account. It really is a modern bank providing competitive rates and services. The cash back on purchases and the savings rate is honestly one of the best account on the market. Could not want for more from my bank. Reviewed on: 15th February 2024

Very good bank , good interest and helpful

Very good bank , good interest and helpful Reviewed on: 15th February 2024

Easy to apply, and use account.

Easy to apply, and use account. Does everything a banking app should! Reviewed on: 15th February 2024

Fantastic bank!

Fantastic bank! So many rewards, amazing interest rates. Never any problems with them. Would highly recommend Reviewed on: 15th February 2024

Easy to set up, great benefits, easy move between ac...

Easy to set up, great benefits, easy move between accounts. Reviewed on: 15th February 2024

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