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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Brilliant app, current a/c interest, cashback, roundups

Brilliant app, interest on current account, cashback rewards on spending, roundup savings with higher rate, quick/instant transfers in and out to 3rd party current accounts, so on the whole very good. You do find some smaller retailers don't accept the debit card (they say high street only) so you perhaps need a backup account and card with another provider for those occasions. The app takes a few moments to refresh the balance and recent activity after signing in - you briefly see an out of date balance, which can be confusing. Reviewed on: 14th February 2024

An amazing bank overall.

Such an easy, user friendly app with many great incentives for you to use them such as cash back and high interest rates for savings. Reviewed on: 12th February 2024

very easy to have a current account with a connected...

very easy to have a current account with a connected savings account. I keep my money in the savings account to get intrest. It is very easy and fast to transfer some of this saving to my current account to use with my debit card. Reviewed on: 10th February 2024

Great app and cashback

Been with Chase over a year now. Great app, fast transfers and good cashback. Reviewed on: 9th February 2024

Great Account Supported by a Great App

The product that Chase has produced is a great product. The app supporting the account is really easy to use and the ability to transfer money to immediate access savings pots really helpful as part of our budgeting process. The interest rate on the savings account is really good for an instant access account. Reviewed on: 5th February 2024

Chase for the Win.

Clean, clear app for self service, plus nice, effective human customer service when needed. Helped me during an emergency while on holiday in Asia when HSBC left me stranded. Flippin brilliant. Reviewed on: 3rd February 2024

Great options and trading platform

Great options and trading platform Reviewed on: 2nd February 2024

Great app with good rewards

Great app with good rewards, cashback for new accounts Reviewed on: 31st January 2024

You can actually speak to a real person !

instant access to a real person on the phone. incredibly helpful, easy to navigate app. Reviewed on: 30th January 2024

Great, lots of saving with the 1% cashback account a...

Great, lots of saving with the 1% cashback account and very straighforward. Reviewed on: 30th January 2024

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