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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Great account, few teething problems.

It took a very long time to initially get an account, over six months from making an accepted application to actually having the account opened but since then it's been my primary account. Cashback on the debit card is excellent and the ease of moving between the current account and the savings account is great. It also offers a Roundups feature at 5% interest. Not all that high in the current environment but was welcome at the start. Reviewed on: 27th January 2024

Instant transactions and no problems whatsoever

Instant transactions and no problems whatsoever Reviewed on: 26th January 2024

Quality current account.with excellent app

Quality current account with excellent app making ease of use Reviewed on: 26th January 2024

App accessibility

Great experience, just wish app was available on iPad as well as phone. Only one device allowed. Reviewed on: 25th January 2024

Best Current account for spending

I never see mentioned that I can earn 1% interest on my current account balance as well as the 1% discount on purchases. Reviewed on: 25th January 2024

Chase has helped me keep control of my money

Having to move away from using cash during Covid lockdown I was struggling to keep track of my spending using different cards and using all my cash each month, having had problems in the past and getting control by drawing cash each week and only spending from that come 2024 I decided that Chase was the way to go and a month in I've found it works well for me, easy to use and helping me budget well and getting cash back, I love it Reviewed on: 25th January 2024

So easy to use

So easy to use, peace of mind with instant notifications, great rates and cash back on my purchases! Reviewed on: 25th January 2024

The Freedom to pay with a debit card overseas and ge...

The Freedom to pay with a debit card overseas and get 1% cash back Reviewed on: 22nd January 2024

nothing bad to say, cashback is the reason I joined...

nothing bad to say, cashback is the reason I joined and managed to get so much already, highly recommend Reviewed on: 19th January 2024

I can't fault Chase.

I can't fault Chase. Great customer service and you can't beat the 1% cashback on current account spends Reviewed on: 17th January 2024

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