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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Easy online site to navigate, helpful knowledgeable...

Easy online site to navigate, helpful knowledgeable operators that are easy to reach if you need them Reviewed on: 15th February 2024

My app wrnt down so paid twice and bank couldn’t be...

My app wrnt down so paid twice and bank couldn’t be more helpful and immediately replied and sorted Reviewed on: 15th February 2024

Easy to use app.

Easy to use app. Very good customer service. Don't like the fact the price cap on cashback. Reviewed on: 15th February 2024

Great Bank

Easy to use,love cash back,never had any problems. Reviewed on: 15th February 2024

No hesitation in recommending Chase.

I have both a current account and a savings account for nearly 2 years now and both have been trouble free. Easy to manage in the app and the one time I needed to speak to a person it was easy to get through and the customer service advisor tailored the call to my needs rather than appearing to be reading from a script. I would highly recommend. Reviewed on: 15th February 2024

Brilliant service from Chase :)

Seamless banking experience, good customer service, secure etc. Reviewed on: 15th February 2024

Easy to open and use - 5 Stars!

So easy to open an account and setup, also I have recommended this to people who have also opened a bank account with Chase, Top marks! Reviewed on: 15th February 2024

Chase is fast, efficient, and good cashback incentives.

Chase is fast, efficient, and good cashback incentives. I also have a savings account with a good interest rate. The app is intuitive and I like that the card doesn't have your details on it for privacy reasons. Reviewed on: 15th February 2024

Excellent cash back offer

The 1% cashback for purchases is excellent value, the rewards really add up over time and the interest on the rewards also provides good value like an extra savings account. I can use my card mostly anywhere although some retailers don’t accept it for example a post office/newsagent I went to. Reviewed on: 15th February 2024

User friendly app and great cash back reward

User friendly app and great cash back reward Reviewed on: 15th February 2024

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