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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Digital banking pioneer

Banking in a digital world with rewards as their main offering. Loved it Reviewed on: 16th January 2024

Great app, many benefits

Great app, current account pays interest, debit card cashback, decent linked savings account, use on Google pay and always adding to its offering. Reviewed on: 15th January 2024

Excellent experience for everyday banking

Chase provides an excellent experience for everyday banking customers who just need a simple yet reliable platform to operate. The customer service is great and very supportive, and the app’s interface is super friendly. Reviewed on: 11th January 2024

Simply brilliant service from a fantastic new entrant

Simply brilliant service from a fantastic new entrant Reviewed on: 11th January 2024

Great bank who have started well, exciting future!

Good current account where you can open multiple accounts to spend from with 1% interest on it. Easy app to use and customer service are always quick to respond. Reviewed on: 11th January 2024

Excellent Service

Moved from Barclays after many years of poor customers and ignorant staff. This bank are a breath of fresh air and their customer service is superb Reviewed on: 11th January 2024

brilliant service, great app, easy to setup and use.

brilliant service, great app, easy to setup and use. Reviewed on: 11th January 2024

Chase is the creme de la creme of banking.

Chase is the creme de la creme of banking. Reviewed on: 11th January 2024

Good current account, never had problems with paymen...

Good current account, never had problems with payments, all details I need to know about the payments I can see in the app with detailed information. easy to see in the app and make transfers Reviewed on: 11th January 2024

Great bank

Great bank with a great app which provides a lot of help and is very rewarding Reviewed on: 11th January 2024

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