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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Simple and good value

As a basic banking offering I couldn't ask for a simpler app and the savings rate are reasonably competitive Reviewed on: 14th August 2023

Revelation

This online banking app has been brilliant especially when travelling abroad. No charges for different currencies. And I can use it anywhere. Reviewed on: 10th August 2023

Easy to use with money back & interest earned

Good saving account as well with instant access Reviewed on: 31st July 2023

Very good bank

Great app, so simple to use, love the interest and cash-back on the current account and linked saver Reviewed on: 28th July 2023

Easy to operate account with decent returns

Fairly intuitive app to use. Competitive interest rate where easy access accounts go. Reviewed on: 28th July 2023

digital challenger bank for everyone

Within just 20 months since its launch Chase UK manged to attract 1.6 million customers and £15 billion in deposits. This speaks volumes as the bank offers 1% cashback for almost all transactions with its debit card (capped at £15 per month) and attractive round-up feature with competitive interest rate of 5%. However it lacks reasonable savings options. Reviewed on: 27th July 2023

Brilliant Banking

May Chase bank goes with me wherever I wander around the globe. No more currency - prepaid cards. Chase in my pocket or on my phone is all I ever take. Absolutely Brilliant Ten out of ten Reviewed on: 14th July 2023

Easy to use app, decent features

It's a decent basic app-based current account, good for spending abroad with some decent features. Sometimes the app takes a little too long to load recent transactions is my only criticism Reviewed on: 3rd July 2023

amazing online bank but doesn't accept transfers from abroad

Constant access via app, immediate acceptance of incoming money, details of debit card visible via app so can be used even if physical card is somewhere else, cashback on purchases, great for using abroad; but not 9 out of 10 starts, because it doesn't accept transfers from abroad (European Union)?!?, which is a shame for such such international, forward thinking organisation... Reviewed on: 15th June 2023

Fantastic account with great benefits

Easy to use app, 1% cashback and decent savings account Reviewed on: 11th June 2023

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