Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

View other Chase Bank products

4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

Chase Bank has been in the market backed by JP Morga...

Chase Bank has been in the market backed by JP Morgan Brand and has been a good competitor for other challenger and high street banks. Have switched over to this bank and being used this as everyday banking. Reviewed on: 9th January 2024

I have been using this bank for my everyday banking...

I have been using this bank for my everyday banking and has met my expectations including providing rewards(Cashback), competitive interest rates( savings and current account). Their numberless cards are safe and easy to use without details being compromised Reviewed on: 9th January 2024

Chase 2years on and on!!

Have been using Chase since 2years. A truly rewarding and awarding banking. I have been using Chase for my travel and getting the best rates on FX and their customer support is Excellent as they were able to support with any of my disputes. I would continue to use Chase as my main bank. Reviewed on: 9th January 2024

Fantastic customer support, lacking app features.

24/7 support is impressive. App has a lack of features though, for example can't change contactless limits, can't split bills, can't change payment limits. Reviewed on: 8th January 2024

First class current account

Brilliant current account offering cash back on everyday purchases and easy to use online. Also offers a fair interest rate for a current account. Reviewed on: 8th January 2024

Super from the get go

I’m 66 and have been with most banks over the years. I joined Chase UK when they first launched and, as I expected, there were teething problems but they compensated me. Since then they have offered excellent service and competitive rates. The other bank who match them for customer service? First Direct. But Chase still the front runner in my opinion for the overall package they offer. Reviewed on: 1st December 2023

Easy to open, easy to use

Never had a problem, simple to use app Good interest rates on savers Straightforward and easy contactable customer services Reviewed on: 1st December 2023

Best Frictionless Financial App - EVER!

I opened an account recently and it couldn't have been easier than downloading an app and signing up - done! This is how banking should be done. If only the idiot banks that held most of my money were as easy to deal with. When trying to move some of my funds to Chase, so I could take advantage of the 4% interest rate, they made life very hard indeed. Despite having a very high daily transfer limit, that I didn't even get close to, there was a very low limit for each individual transfer I could make and despite passing the two factor authentication every time, Santander basically made it almost impossible for me to move my money. They drove me to frustration and although I had no intention of closing that account that is exactly how they made me feel. Now move over to Chase and life is very different and so much simpler. The app itself is so easy to use and does everything you need it do, especially making payments is just a breeze. And I can move my money freely without any hassle or unnecessary blocks. Santander, you could learn a lot from Chase, and when I tell you its none of your business why I'm moving my money it's literally because it is NONE OF YOUR BUSINESS! If I have passed all the authentication stages and am moving money from an account with my name to another account with my name then there is nothing suspicious going on, and all you need to know is that I am moving MY MONEY. I went from having the worst customer experience ever with Santander to having the best customer experience ever with Chase and getting double the interest rate from their savings account. The app gives me instant access to both a current and savings account, where I can move money between the two freely. There is a low level of interest on the current account but you also get 1% money back on everything you spend - or at least you did, as this offer may have now lapsed. You get a debit card you can use and it is valid for international travel with no charges. I mean, what a great product, they really thought about the customer and delivered something useful, friendly and easy to use. A truly frictionless financial app and customer experience. Santander, you could learn a lot from them or by listening to your frustrated customers - pull your finger out or you won't have many left. Generally the banks are the worst of all our institutions anyway, they have no values and scam us everyday with their financial deceptions - no to mention tanking the economy when they go to far. To say they cannot be trusted is an understatement but we are bound by their lock on the financial system. Chase is the best of a very corrupt bunch, at least in customer experience - although the are owned by JP Morgan, who are at least as evil as the next bank, just ask Tesla. Reviewed on: 31st August 2023

Great banking

East to use app quick to open account. Reviewed on: 29th August 2023

Amazing App

Love their app, gives you details other banks don’t give Great to use abroad no charges Payments show straight away Reviewed on: 24th August 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from Starling Bank 4.94 from 27426 reviews
Current Account
from Punjab National Bank 1.00 from 1 reviews
123 Current Account (discontinued)
from Santander 4.16 from 1271 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 22999 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub