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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39625 reviews)

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4.95

Based on 39,625 reviews, last reviewed 10th Feb 2025

12294% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Brilliant Bank. Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39625)

Brilliant banking

The app is easy to use, and customer friendly. Help when needed is very positive, and interest on purchases is an added bonus. Reviewed on: 16th March 2023

All you want from a bank at the touch of your finger

It’s just so simple to use, so straight forward, secure, free and you get 1% cashback on everything you spend. Just perfect! Reviewed on: 16th March 2023

Great for spending & saving

Moved to Chase after closing another app only account. Great about Chase is the cash back & also savings rate which has increased recently to be very competitive. Which is nice to have a little some back. Just wished could set up account sweeping from one to the other if balances change at a designated amount. Reviewed on: 16th March 2023

Safest bank

Chase UK arguably operates at the highest standard with most prudent policies and procedures. That gives customers peace of mind and lots of trust for the safety and security of the bank accounts. Reviewed on: 16th March 2023

Fast App

App works well and can complete most transactions very quickly. The 3% on savings, 1% cashback on spending and 5% on roundup is fantastic. I wish other banks would match these offers. Reviewed on: 16th March 2023

Best ever

Just what I needed, easy access on a secure platform and instant communications. Reviewed on: 16th March 2023

Easy to use

Very easy to set up and use and great to be able to have savings account headers for up to 10 things. Reviewed on: 16th March 2023

Great account

The Chase banking app is very easy to use to manage my current account. The recent addition of interest is a bonus and works well with the roundup mechanism which allows you to face without noticing! Reviewed on: 16th March 2023

Great app and customer service

Early adopter of the Chase App, which is easy and fast. Any questions are real people who are great. Reviewed on: 16th March 2023

A bank with a difference

This bank offers an excellent product and rewards you more generously than others for being with them. The whole process was easy to set up, the day to day management is a doddle and you're kept well informed. But, for me, the most important thing is the outstanding customer service. When I had a minor problem the person I spoke to was so polite, knowledgeable and fixed the issue straight away. Even gave a little compensation for the hassle. Would that all customer services were like this... Reviewed on: 16th March 2023

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