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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

First Class Service

First class service both home and abroad Reviewed on: 11th April 2023

Best online bank ever

Simply the best cashback at the moment and friendly user interface, it's just do everything I would expect from a bank using just my phone Reviewed on: 11th April 2023

Excellent app based account

Easy to use, cashback and great communication. Reviewed on: 11th April 2023

Straightforward rewarding banking

My year with Chase Bank has been trouble free, and very rewarding. 1% cashback, plus round up has enabled me to save almost £200 without noticing. The app is so easy to use, and Chase are, in my opinion, the best bank in the UK. Reviewed on: 11th April 2023

Best new bank out there

I love my chase account!! Great due to the rounding, cashback, multiple saving accounts and the interest. Reviewed on: 11th April 2023

Brilliant

Paying top interest. Always there and ready to work. Reviewed on: 11th April 2023

Cash back banking

I have been using this bank for more than 1.5 years, I have had no issues with the bank or app. Better experience with iOS app. Reviewed on: 11th April 2023

Great service

A good service that should have arrived in the UK long ago. Reviewed on: 11th April 2023

Easy to use.

Easy to use. Calling Chase on the phone and the app is very is Quick to speak speak or message to a person and quick to sort out any problems. The app is easy to use and find what we need. Moving money around is easy. Love the Round up and getting cash back and interest in my savings. Reviewed on: 11th April 2023

Great for home & abroad.

Very happy with Chase. The cashback on purchases is handy, plus no-fees on transactions abroad was welcome on a recent holiday. The optional 'round-up' feature is a useful way of building up savings without really noticing (5% AER) and it's also convenient to have my Nutmeg account linked up. Overall, a great product. Reviewed on: 11th April 2023

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