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Chase Bank: Current Account reviews

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4.95
Based on 39,128 reviews, last reviewed 6th Feb 2025
8463% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
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3%
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0%
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0%
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0%

Latest highest rating:

5

The perfect account to use at home and abroad. The perfect account to use at home and abroad. Plus you earn cash back on your purchases. Reviewed on: 6th February 2025
Sue A's avatar
Sue A

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
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Pennwald
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39128)

Most rewarding bank

5
Easy to set up. I have earned 1% on all my payments. Reviewed on: 16th March 2023
s iwanier's avatar
s iwanier

Excellent bank

5
Great bank - great service, great customer service, great product. Can't fault them ! Reviewed on: 16th March 2023
Jeremy Wilson's avatar
Jeremy Wilson

Nice and easy to use

5
I’ve recommended lots of friends and family to join Chase and everybody I know has enjoy the experience Reviewed on: 16th March 2023
Tony Marshall's avatar
Tony Marshall

Great app, great service

5
Have been using the app for just short of a year now. Never missed a beat except for planned downtime, where Chase were clear with communications about the timing of this. App is so easy to use, and flexible too. Never thought I would write anything like this for a bank, but it really has exceeded my expectations. Reviewed on: 16th March 2023
Alan Gill's avatar
Alan Gill

Reliability

5
Never a hitch, always been exactly what I want from a bank, unlike others. Reliability is essential in my requirements from a banking provider and Chase epitomises that in every facet of their operation. Reviewed on: 16th March 2023
James Hanney's avatar
James Hanney

Clear and rewarding

5
The app clearly sets out expenditure and is reliable. The reward is welcome and the round up feature a bonus. Customer service is very good if any difficulties encountered. Reviewed on: 16th March 2023
Bryn Howells's avatar
Bryn Howells

Great Bank & App

5
Have especially enjoyed the fantastic cash back scheme and competitive saving rates! Reviewed on: 16th March 2023
Ruchi Shah's avatar
Ruchi Shah

Excellent bank

5
Excellent bank. cash back and round up makes it easy to save. The app is really easy to navigate and transferring money between current and savings accounts so simple. Reviewed on: 16th March 2023
Gill's avatar
Gill

Amazing and refreshing

5
So good so simple and so efficient. Customer care is fantastic and not charging while using your card abroad is a game changer. Love it. Reviewed on: 16th March 2023
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[email protected]

Excellent Product

5
Super easy to set up, app is great, good interest rates and features Reviewed on: 16th March 2023
mikeylcr's avatar
mikeylcr

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