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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Brian Sims

Friendy very helpful and very proffessional. Quick to respond when I phone and deal with my request Reviewed on: 17th February 2026

Excellent App making every day banking easy.

Excellent App making every day banking easy. Reviewed on: 17th February 2026

Excellent Ap

The Ap is easy to use and provides excellent analysis of spending. Reviewed on: 17th February 2026

Easy banking

Easy to set up and use, great way to bank Reviewed on: 17th February 2026

Great features, easy to use online app, great rates...

Great features, easy to use online app, great rates for foreign currency purchases and great customer service. Reviewed on: 17th February 2026

Worry-free simple banking

Been seamless to use, cashback/rewards without a monthly fee is great, the one time I had an issue with a fraudulent payment it was very quickly resolved by support. Reviewed on: 17th February 2026

Chase have good current accounts and savings accoun...

Chase have good current accounts and savings accounts with great interest rates and very easy to use. I also fund the credit card easy to use on the internet and allows me to separately approve the purchase so I know exactly what I’m spending Reviewed on: 17th February 2026

I moved to Chase just over 12 months ago and can not...

I moved to Chase just over 12 months ago and can not believe the customer service. It just works. Great account and happy to tell everyone I know who are looking to move away from tired and old banks. Reviewed on: 17th February 2026

Excellent.

Excellent. Great app. And you speak to a real person on ‘chat’ who is really good at their job. Heaven Reviewed on: 17th February 2026

Excellent customer service.

Excellent customer service. Easy to use app. Reviewed on: 17th February 2026

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