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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Exceptional customer service

Exceptional customer service, when I had an account query. Called be back to check everything was alright 3 days later! Reviewed on: 13th February 2026

Love shopping with Chase as it gives great value for...

Love shopping with Chase as it gives great value for my money. Is about adding the rounds that is a win-win feature. I have a Chase savings account that gave me a good rate. I advise anyone to get an account with Chase as you will definitely not regret it. Reviewed on: 13th February 2026

Excellent service and very easy to use app.

Excellent service and very easy to use app. Have recommended to family members and friends due to added perks. Reviewed on: 13th February 2026

Excellent customer service, just great to bank with

Excellent customer service, just great to bank with Reviewed on: 13th February 2026

Great service and good foreign exchange rates.

Great service and good foreign exchange rates. The whole family use Chase current accounts now Reviewed on: 13th February 2026

Making the most of my money.

Making the most of my money. Saving a little continuously and building a nice little nest egg Reviewed on: 13th February 2026

Excellent bank app great savings good also

Excellent bank app great savings good also Reviewed on: 13th February 2026

Holiday banking cover

I had my card stolen in a French market and chase enabled me to continue my holiday .They also do not charge for currency conversion.Im delighted with the fact they send me a text message every time a purchase is made with my card so I’m aware of any purchase and if abroad it converts the expenditure to sterling almost immediately. Reviewed on: 13th February 2026

Outstanding

Every experience I have had has been professional and excellent Reviewed on: 13th February 2026

So good, you don't even need their customer service.

Great bank, good perks, easy to use, simple messaging, great app. Don't even have a need for customer service because everything just works. Reviewed on: 13th February 2026

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