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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48945 reviews)

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4.94

Based on 48,945 reviews, last reviewed 29th Mar 2026

448700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy and trustworthy banking Easy to use app, cash back on supermarket purchases, accessible customer service team. Reviewed on: 29th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48945)

Review of the Chase Bank, Current account:

Good Rate and Great Perks

App very reliable and responsive. Good Rate on Current Account, Round Ups, 1% Cashback if you deposit £500 monthly. Card details not on Card, only on App so better security wise. Fast Notifications when POS transactions made. This has become my Primary Account for general spending and my daughter uses it as well after my recommendation. Reviewed on: 16th February 2024

A very straight forward mobile app that covers every...

A very straight forward mobile app that covers everything you need and want. Reviewed on: 13th February 2026

Great app works every time no glitches, easy to cont...

Great app works every time no glitches, easy to contact. Love it Reviewed on: 13th February 2026

Good Customer Service

Impressed with customer service When I was scammed it was dealt with quickly and professional. I have hearing difficulties and sometimes struggle on the phone but the people I spoke to we clear and explained things well. Reviewed on: 13th February 2026

They have been the best bank I have ever banked with...

They have been the best bank I have ever banked with, When you do have a problem you are spoken to by someone who's first language is English. Reviewed on: 13th February 2026

Chase was recommended by a colleague and have not di...

Chase was recommended by a colleague and have not disappointed, the APP is excellent, easy to access, easy to understand and keeps me informed, updates on balance, updates on security Reviewed on: 13th February 2026

Easy to navigate between accounts and good rates of...

Easy to navigate between accounts and good rates of interest. Reviewed on: 13th February 2026

Great experience, customer service

Great experience, customer service Reviewed on: 13th February 2026

Even whilst abroad in Japan, the customer service wa...

Even whilst abroad in Japan, the customer service was quick and enabled me to make a purchase following a fraud flag. I feared my card would be blocked but Chase resolved it ASAP so I could enjoy my travels. Reviewed on: 13th February 2026

I love my Chase account

Chase is an excellent bank and extremely easy to use. I have recommended Chase to my friend and she now has a Chase current account and she also loves her Chase account like I do. I loved using my Chase account in New York, so so easy. Reviewed on: 13th February 2026

Best bank I have been with never have I one had a pr...

Best bank I have been with never have I one had a problem I been with two three banks before and there is always an issue but never had a issue Reviewed on: 13th February 2026

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