Write a review

Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39275 reviews)

View other Chase Bank products

4.95

Based on 39,275 reviews, last reviewed 6th Feb 2025

9195% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

perks and prompt service The best customer service any time of day or night. Also, the savings boosts given and the cashback perks are fantastic. Chase is definitely my prefer... Read more Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

Read all reviews Write a review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Review Chase Bank: Current Account now

Help others make smarter decisions by sharing your own experience.

Write a review

Chase Bank Current Account reviews (39275)

Excellent bank

Current account and savings accounts beat all other banks in their ease of use, rates and cash back. Simple to use for daily purchases and easy access savings Reviewed on: 16th March 2023

Best bank!

Everything has been smoothness, great offering, great design Reviewed on: 16th March 2023

Great service good interest new ideas

Good bank quick responses to questions good rates and fairly swift interest increases. No problems at all. Reviewed on: 16th March 2023

Innovative Digital bank

Best innovative digital bank & customer friendly app Reviewed on: 16th March 2023

The future of banking

Couldn’t be happier! Clean, functional, reliable app. Amazing service. Reviewed on: 16th March 2023

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Giant JPM behind a Neo bank

Using traditional banks is always a bad user experience. They are very old fashion and it takes a long time to have something new. In the other hand, Neo banks are great in terms of customer experience, but I wouldn’t trust all my savings to them, Chase is a combination of both - great mobile app and I feel safe with my money. Reviewed on: 16th March 2023

Chase are a great new bank with good rewards and a nice approaxh

I got chase when they came out and their rewards and referral program were unbeatable, support is good, functionality as a bank leaves a bit to be desired for traditional banking reliability such as applying for mortgages, open banking API’s for money managers and other financial aid and services, but support has been helpful but when it goes wrong you are limited to how you interact with them as it’s a app based bank if it goes wrong which it has for me support haven’t been able to solve it for whatever reason which is very concerning. App is nicely designed could have more functionality and the card is on point. Reviewed on: 16th March 2023

A bank for the people!

The cash bank on personal spend is an amazing incentive. The savings rate is good and the overall function of the app is very easy to use, quick and has never let me down. Reviewed on: 16th March 2023

Try it

Chase is a great bank with supportive and excellent customer service. The 1% cash back just made it even better and the saving account is just beyond expected. You don’t even need to make it your main if you’re not sure whether you want to commit, I use Lloyds along with chase. Reviewed on: 16th March 2023

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Barclays 4.45 from 4823 reviews
Cash Card Account
from Barclays 4.51 from 139 reviews
Cash Account
from TSB 3.62 from 82 reviews

There's still more to see!

Chase Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub