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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39239 reviews)

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4.95

Based on 39,239 reviews, last reviewed 6th Feb 2025

9016% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app and very easy to use. Great app and very easy to use. Well communicated also Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39239)

Excellence in banking

I've been using barcalys since I was old enough to have a bank account. It never occurred to me to change banks. Until I heard about chase, who at the time was offering a market leading savings rate of 1.5% and an amazing 1% cashback on all spending. Needless to say I ditched barclays and jumped on the chase bandwagon. I've loved using it ever since and now they have confirmed the cashback will remain for those who have already had the offer for a year, I don't see why I would ever stop banking with them. Reviewed on: 10th March 2023

Sets a new level

Vast improvement on all other High Street banks Reviewed on: 10th March 2023

Spending cashback is good

Debit card spending cashback is good Reviewed on: 10th March 2023

Excellent service, usability and features

The cashback feature is great and easy to use. The set up process for the account is seamless and can be done in a matter of a couple of minutes, and the app is very intuitive. Reviewed on: 10th March 2023

Quick, simple, easy

Quick to open an account. Easy to transfer money. App is clean and simple. Can't fault them! Far better then any of the high Street banks! Reviewed on: 10th March 2023

Great current account

Market beating cash back and fotiegn exchange. I made this my primary bank. Reviewed on: 10th March 2023

A great a account for everyday spending

Originally obtained a savings account in April 2022 for then market leading instant access interest rate. However, then went on to establish the current account for cashback on spending, and the useful notification of spending service. Reviewed on: 10th March 2023

Easy to use, friendly and helpful customer service

Easy to use mobile application, friendly and helpful customer service, good interest rate Reviewed on: 9th March 2023

Great for everyday banking and good rewards

Great supporting App, notifies when you spend and when funds come into account. Easy to manage, with flexibility to open different accounts to save or spend as you like. Good rewards and incentives on offer. Reviewed on: 9th March 2023

Mixed feelings!

Whilst I have found the Chase debit card brilliant to use abroad, good rates, easily accepted, easy to top up - I do not find it very easy to look at what I have spent, either on the app or on downloaded statements. The top up amounts muddy the screens and are not always next to the item they relate to? Reviewed on: 9th March 2023

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