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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39243 reviews)

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4.95

Based on 39,243 reviews, last reviewed 6th Feb 2025

9032% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always helpful. Always helpful. Quick response time. App is very easy to use. I haven't experienced any unexpected down time. Reviewed on: 6th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (39243)

Amazing banking

Absolutely brilliant, super friendly customer service and very easy to get started , brilliant banking Reviewed on: 16th March 2023

Current account

Very useful digital bank account, many necessary controls in the app. Good features, I am happy with everything Chase provide. Reviewed on: 16th March 2023

Great app and service

The app works great, has a very good UI and offers nice overview of the different spend categories Reviewed on: 16th March 2023

No hassle great perks

Very easy to set up, constant updates and new products, great savings accounts and easy to use app Reviewed on: 16th March 2023

Extremely exciting bank/ offers to customers

The new chase bank entering the market with an explosive entry with offering amazing service to customer which no other high street bank has with amazing cash-back offering of 1% and amazing saving account as well as smooth app and easily accessible. Reviewed on: 16th March 2023

Great app with super banking benefits

Have had the app for months and love it. Great rates and current account benefit opportunities. Detail free debit card is a plus as well. Am able to share my personal banking preferences via surveys which hopefully influence future initiatives to the current account offers. Reviewed on: 15th March 2023

Great perks and easy to use app!

Cashback on all debit card spending along with an easy to use app makes Chase my favourite current account I have! Reviewed on: 15th March 2023

Easy app

Straightforward and pretty good rates Reviewed on: 14th March 2023

Perfect Bank

Offers much more than most accounts with savers and cashback etc. Recommended to my parents Reviewed on: 14th March 2023

Rewarding user friendly current account

Since joining Chase as a 'second' current account to keep track of day to day spending I've been extremely impressed with both the account and the app. The 1% cashback reward for the first 12 months is a great benefit, the round up feature a helpful savings tool and more recently they have decided to start paying interest on current account deposites in addition to their savings account. The app itself is easy to use, sign up was quick and straight forward and compared with my regular current account its much easier to track spending. Reviewed on: 13th March 2023

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