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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Incredible user interface, seamless money transfer,...

Incredible user interface, seamless money transfer, and excellent insight into spending. 10/10 Reviewed on: 13th February 2026

Great bank and easy to use abroad

Great bank and easy to use abroad Reviewed on: 13th February 2026

great first year with Chase!

great first year with Chase! Excellent product and great back up!! Reviewed on: 13th February 2026

Cannot fault them

Cannot fault them - great customer service, super responsive & great level of interest. Oh and very easy to use app Reviewed on: 13th February 2026

Excellent service and easy to use app.

Excellent service and easy to use app. Reviewed on: 13th February 2026

Great for using overseas.

Great for using overseas. Free account and money transfers instantly. Reviewed on: 13th February 2026

Love the cash back and ease of the app

Love the cash back and ease of the app Reviewed on: 13th February 2026

Everything just works

I have a current account with chase, and I have had no problems. Never had to contact customer support, and everything just works. Reviewed on: 13th February 2026

Very fast and easy transactions with tight security...

Very fast and easy transactions with tight security verification Reviewed on: 13th February 2026

Very fast and easy transactions with

Very fast and easy transactions with Reviewed on: 13th February 2026

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