Write a review

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

View other Chase Bank products

4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

I have always found the bank to be helpful whenever...

I have always found the bank to be helpful whenever I have a query. Reviewed on: 13th February 2026

A great bank with great accounts.

A great bank with great accounts. Excellent interest rates that no other banks provide. Reviewed on: 13th February 2026

Absolutely love banking with chase bank.

Absolutely love banking with chase bank. Customer service is always above what I expect and exceed other banks. The ease of the usage of the app is seamless and user friendly. the entirety of the chase experience is incredible and I couldn’t imagine banking with another banking for daily use. I love the round up aspect too, helps save for a rainy day Reviewed on: 13th February 2026

Account easy to set up with app

Easy to set up account with app and easy to navigate. 1% cash back on fuel and groceries is a great perk. Reviewed on: 13th February 2026

Never had any problems with chase

Never had any problems with chase Reviewed on: 13th February 2026

Very easy to deal with and customer-friendly

Very easy to deal with and customer-friendly Reviewed on: 13th February 2026

I am very happy banking with Chase due to the added...

I am very happy banking with Chase due to the added perks of cashback on a few catagories and perfect for taking abroad. Reviewed on: 13th February 2026

Always there, always safe, excellent app & instant a...

Always there, always safe, excellent app & instant access to money. Worldwide acceptance of debit card. Reviewed on: 13th February 2026

Highly recommended

Easy to use app. Simple to move money between own accounts and to pay others.Fantastic customer services who solved an issue (small scam) very quickly and with no fuss. I highly recommend Chase. Reviewed on: 13th February 2026

Good customer service and great products - Chase Bank

Good customer service and great products. Reviewed on: 13th February 2026

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Classic account (discontinued)
from TSB 3.69 from 202 reviews
International Payments
from iFAST Global Bank 4.89 from 292 reviews
Current Account
from Punjab National Bank 1.00 from 1 reviews

Want to see more from Chase Bank?

Chase Protect
from Chase Bank 4.98 from 47 reviews
Credit card
from Chase Bank 4.95 from 376 reviews
Savings
from Chase Bank 4.94 from 23000 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub