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Chase Bank: Current account reviews

4.94
Based on 48,990 reviews, last reviewed 5th May 2026
7215% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Great app

5
I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Excellent service

5
Excellent overall service both with the app and customer service helpline Reviewed on: 13th February 2026

On top of account security

5
Had a couple of small unrecognized transactions from my account, contacted chase and new card details and refund given instantly. Made my day not having to worry Reviewed on: 13th February 2026

Chase have been a clear and reliable service provider.

5
Chase have been a clear and reliable service provider. If I have ever needed any support they have been right there. I would recommend them to anyone. Reviewed on: 13th February 2026

I love how easy it is to create saving pots and reac...

5
I love how easy it is to create saving pots and reach financial goals Reviewed on: 13th February 2026

Excellent all-round Current Account

5
Excellent all-round Current Account - great app, easy to use & navigate, best of all you can set up additional accounts for a specific purchase or purpose. Reviewed on: 13th February 2026

Chase is been a really good bank.

5
Chase is been a really good bank. Good benefits, such as cash back and investment opportunities. Also I've always had a good experience with customers service Reviewed on: 13th February 2026

Customer service is excellent.

5
Customer service is excellent. You speak with a human and don't have to go through an answering system. They deal with any queries efficiently and then message to confirm what has been done. Reviewed on: 13th February 2026

Excellent bank

5
Excellent customer service and great online bank to use and manage money Reviewed on: 13th February 2026

Satisfied customers

5
Have had no problems with our accounts since we joined Chase Reviewed on: 13th February 2026

First impressions of Chase

5
All good depositing money and admin. Haven’t made a payment yet. Reviewed on: 13th February 2026

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