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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Amazing current account with cash back

Amazing current account with cash back. I think is the first one that gives cashback in almost all your spent. At least is the only one I know. If you channel almost all your shopping through their cards that 1% because a considerable amout in a year. Saving accounts is also amazing with great rates and maximum flexibility. I love it, well done chase Reviewed on: 5th April 2023

Very recommended

Easy to deal with, value to your money. Reviewed on: 5th April 2023

No bads!

Cashback here and abroad with perfect exchange rate abroad... Reviewed on: 5th April 2023

Perfect bank to deal with

Fantastic customer services no messing about like other banks highly recommended Reviewed on: 5th April 2023

Excellent for Mobile Banking

After having to really jump through hoops to get this account started, I have found it works really smoothly and is easy to use and the 1% cashback on spending is a dealbreaker. The only thing I would like for my Chase accounts is the ability to use it from a PC or Tablet. As far as I am aware, it can only be operated from your mobile phone. Reviewed on: 5th April 2023

Best Online Bank

The process to set up an account is so easy, takes next to no time, and once completed it is easy to use. The added bonus that there are no overseas fees to use is an absolute godsend.... Reviewed on: 5th April 2023

Just perfect

Good interest rate and Easy to use app Reviewed on: 5th April 2023

Amazing Simple- and quick !

I love how everything just works- and is simple. Setting up the account takes minutes and card details are instantly available. The cash back is a fantastic benefit and really like how it’s available within hours. Reviewed on: 5th April 2023

Not a proper current account

No payments via mobile number. No Faster Payment Service. No international transfer. No switch service. Happy with fees and interest and cashback but these are perks, not essential features, so I wont make chase my main current account yet. Reviewed on: 5th April 2023

No-1 bank of choice

Spent the majority of my adult life with Barclays. Joined up to chase a little over a year ago. Possibly the best decision I've made was changing over to chase. Friendly customer service was a big bonus for me too. Reviewed on: 5th April 2023

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