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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Chase current account

Very customer focused and efficient Reviewed on: 5th April 2023

Efficient , rewarding friendly banking

Chase bank uses an excellent & easy to use app. I get 1% commission on everyday spending and I can contact someone quickly if I have a problem. Reviewed on: 5th April 2023

Refreshing new bank

Seamless banking app, customer service best I've used. Incentives to save are second to none. I can not fault them at all. Reviewed on: 5th April 2023

Great Bank

so easy to use App , i would recommend this to anyone. Reviewed on: 5th April 2023

Excellent

Great experience, such a refreshing change from stuffy High St banks Reviewed on: 5th April 2023

Great product offerings

Chase offer a great range of products which enable customers to save. Their active communications ensure that all the typical complex banking terms are easily understandable to the average Joe Reviewed on: 5th April 2023

Excellent product

Easy to use App with 1% cashback - what is not to like? Reviewed on: 5th April 2023

Best bank ever

I opened this account on lune and was worried as there is no branch u can go into but that didn't matter as whenever I call customer service they are always so helpful and obliging in everything I need to know. They really take the time to make u feel valued. I have recommended ded this bank to all my friends and family. Keep up the good work chase Reviewed on: 5th April 2023

The future of banking

Chase are clearly trying to be the industry standard for the future of banking. Chase are trying to revolutionise the way customers interact with them, compared with high street banks. The app is clear simple to use. A single card for all accounts. The ability to create temporary accounts for specific spending. For instance group holidays, a single shared account separate to my current account. Reviewed on: 5th April 2023

Very reliable

My experience with chase bank is amazing, app easy to use and very quick to response when a query is raised . Reviewed on: 5th April 2023

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