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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Best Bank

This is how all banks should operate , best place to put your money Reviewed on: 5th April 2023

Brilliant bank

So easy to use for both current and savings Reviewed on: 5th April 2023

The only bank passing on the interest rate rises

One of the only banks actually passing on the interest rate rises directly to customers instead of trying to profiteer as much as possible Reviewed on: 5th April 2023

Great app and the best rewards

Very happy with this as an overall package. Easy to use app, fantastic rewards and no-credit check (I don't like hard credit checks on my 999 rating!). Would recommend to a friend (and indeed have!) Reviewed on: 5th April 2023

Seemless experience end to end

Since starting with Chase, the service has been exemplary on the occasion I've needed to speak to someone. The operation of the account is seemless and easy to use and whenever their is a change to rates, the communication is excellent. Loving my experience with Chase Reviewed on: 5th April 2023

Great user experience

Great app never had any issues and good customer service Reviewed on: 5th April 2023

Great Current Account

Easy process to setup the account and very easy use of the banking app. Customer service is extremely good and all questions I have previously asked have been answered almost immediately. Great cashback offer and round up system. Fantastic current account. Reviewed on: 5th April 2023

Good overall service and competitive rates

This is the best bank i have had for many years. Offers good competitive rates of interest and also fee free card along with other offers which a bank should considering all the profits they make from clients. Overall can recommend this bank. Good service, online app, contact easy and offer very competitive rates. Reviewed on: 5th April 2023

Just excellent

Everything about the app is fantastic and the bank’s communication with its customers is first class. Reviewed on: 5th April 2023

Simple to set up

So easy to use and lots of rewards Reviewed on: 5th April 2023

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