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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Just excellent

Everything about the app is fantastic and the bank’s communication with its customers is first class. Reviewed on: 5th April 2023

Simple to set up

So easy to use and lots of rewards Reviewed on: 5th April 2023

Fantastic

Love it . Perfect bank perfect staff and non problematic at all Reviewed on: 5th April 2023

Good, easy banking

Very easy account to use, brilliant rates and promotions! Highly recommend. Reviewed on: 5th April 2023

Love my Chase account

I opened a chase account to use when we were on holiday and love it so much that I use it for my everyday banking now. It’s so easy to use and I get great benefits! Reviewed on: 5th April 2023

Easy to use

Recommended by Martin Lewis so I tried it and over the last 12 months Chase has been great both here and abroad...... highly recommended Reviewed on: 5th April 2023

Easy banking that pays

Easy banking that pays you for your everyday purchases and links easily with a great savings account Reviewed on: 5th April 2023

Excellent rewards and great app

The 1% cash back has been brilliant this last 12 months and the app is user friendly Reviewed on: 5th April 2023

Easy to do business with

Chase provides a simple and efficient service and pay their customers for the privilege! And it’s when something goes wrong you can really see a good company in action - 24/7 help onshore - instantly available from the app. Excellent service! Reviewed on: 5th April 2023

Best Customer Service

Great bank. Easy app and if there is a problem they are always at the other end of the line. No waiting for a response. very quick and efficient service Reviewed on: 5th April 2023

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