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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48949 reviews)

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4.94

Based on 48,949 reviews, last reviewed 1st Apr 2026

449100% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Generally no problems encountered but if help desk c... Generally no problems encountered but if help desk contacted a speedy efficient service is provided Reviewed on: 1st April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48949)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Really good app and service

Really fast transactions which display on phone immediately after using card. App is easy to use and when card was stolen really quick to get replacement! Reviewed on: 13th February 2026

Excellent app.

Excellent app. Very easy to use. Good cashback for groceries and petrol/travel paying a very good interest rate. Reviewed on: 13th February 2026

Their chat is responsive and always helpful no matte...

Their chat is responsive and always helpful no matter what the time Reviewed on: 13th February 2026

The best bank I have ever had

I have been with Chase sin 3 years ago.. I am completely pleased with the interest rate from the beginning, cash back. And it's awesome profesional and attentive Customer service. Always happy to recommend to friends . Please go forward with CHASE Reviewed on: 13th February 2026

Very easy to use app.

Very easy to use app. Communications are clear and easy to understand. Reviewed on: 13th February 2026

Cashback is great, mobile app very easy to use.

Cashback is great, mobile app very easy to use. Using abroad gives a great rate Reviewed on: 13th February 2026

Chase is excellent

The app is very user friendly. Great that you can use your card abroad with no fees Reviewed on: 13th February 2026

Very happy customer

I’ve been with Chase for almost a year and the service and systems are fantastic .l am a very happy customer Reviewed on: 13th February 2026

Very easy to use

Very easy to use like the limit before pin required don't like the £1500 monthly requirement deposit to access the rewards etc, like the round up rewards like the cashback reward Reviewed on: 13th February 2026

Mr jones 1980

Great expectations. Highly recommend bank Reviewed on: 13th February 2026

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