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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48948 reviews)

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4.94

Based on 48,948 reviews, last reviewed 31st Mar 2026

449000% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great current account! Great current account! Reasonable cash-back like the round-up as a way of saving and an easy connection to savings account. Like the debit card espec... Read more Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48948)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Innovative banking

Innovative banking i.e. better rates and cashback comapred to the status quo. Reviewed on: 13th February 2026

Great bank.

Great bank. Shame the stopped doing more cashback though Reviewed on: 13th February 2026

Couldn’t recommend more

Fantastic couldn’t recommend more Reviewed on: 13th February 2026

Great communication 24/7.

Great communication 24/7. Excellent security when making an “unusual” transaction. Easy to navigate app. Easy to move or transfer money Reviewed on: 13th February 2026

Earn cash back when spending money.

Earn cash back when spending money. Reviewed on: 13th February 2026

APP is very easy to install and load, also transfer...

APP is very easy to install and load, also transfer and paying bills is easy and fast. Reviewed on: 13th February 2026

Chase excellent

Always find Chase Bank very helpful if you have a problem they offer an excellent service thank you Reviewed on: 13th February 2026

Excellent service and sound products

In the years that I have been with Chase I have found their savings products offer good value for money. I also have a current account which I am very pleased with. Reviewed on: 13th February 2026

Excellent customer service, Great fraud prevention a...

Excellent customer service, Great fraud prevention and very easy app to use Reviewed on: 13th February 2026

Ever since opening my account I have had excellent c...

Ever since opening my account I have had excellent customer service Reviewed on: 13th February 2026

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