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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48947 reviews)

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4.94

Based on 48,947 reviews, last reviewed 31st Mar 2026

448900% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Useful for everyday spending. Cashback, savings, credit, all in one. Reviewed on: 31st March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48947)

Review of the Chase Bank, Current account:

Rewarding current account

A current account that actually rewards you for being with them, much better than any of the big high street banks Reviewed on: 16th March 2023

Great bank.

Great bank. Shame the stopped doing more cashback though Reviewed on: 13th February 2026

Couldn’t recommend more

Fantastic couldn’t recommend more Reviewed on: 13th February 2026

Great communication 24/7.

Great communication 24/7. Excellent security when making an “unusual” transaction. Easy to navigate app. Easy to move or transfer money Reviewed on: 13th February 2026

Earn cash back when spending money.

Earn cash back when spending money. Reviewed on: 13th February 2026

APP is very easy to install and load, also transfer...

APP is very easy to install and load, also transfer and paying bills is easy and fast. Reviewed on: 13th February 2026

Chase excellent

Always find Chase Bank very helpful if you have a problem they offer an excellent service thank you Reviewed on: 13th February 2026

Excellent service and sound products

In the years that I have been with Chase I have found their savings products offer good value for money. I also have a current account which I am very pleased with. Reviewed on: 13th February 2026

Excellent customer service, Great fraud prevention a...

Excellent customer service, Great fraud prevention and very easy app to use Reviewed on: 13th February 2026

Ever since opening my account I have had excellent c...

Ever since opening my account I have had excellent customer service Reviewed on: 13th February 2026

Chase reduce benefits to customers

They changed the cash back on purchases last year to reduce how much they gave back... disgraceful Reviewed on: 13th February 2026

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