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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy-access savings accounts (flexible)

Easy-access savings accounts (flexible) Reviewed on: 13th February 2026

I always recommended Chase

Chase has been great, from cash back on purchases I make to the overall quality of service for the current Account and savings account I use. I really couldn’t fault it and in fact recommend them to friends and family Reviewed on: 13th February 2026

Top bank

Great app, good all round products and service. Reviewed on: 13th February 2026

Great customer service

Great with sorting out fraud issues when my card had been fraudulently used. Managed to get me a refund on an undelivered package. Customer service keep me updated regularly, are professional and explain things fully to me. Reviewed on: 13th February 2026

User experience

Very easy to navigate and use the app. Cash back and saving rates are good Reviewed on: 13th February 2026

Quality banking.

Quality banking. Never a doubt, no problem banking, safe as houses, and a credit to be with such a bank Reviewed on: 13th February 2026

Always found they are willing to help and solve any...

Always found they are willing to help and solve any problems quickly Reviewed on: 13th February 2026

Amazing account account, so simple to navigate

Amazing account account, so simple to navigate Reviewed on: 13th February 2026

Experience has been fantastic , rewards are a step a...

Experience has been fantastic , rewards are a step away using the bank Reviewed on: 13th February 2026

Easy to use world wide.

Easy to use world wide. Great exchange rates. Excellent card for everyday use Reviewed on: 13th February 2026

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