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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48950 reviews)

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4.94

Based on 48,950 reviews, last reviewed 2nd Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Chase Bank was introduced to me by my daughter and i... Chase Bank was introduced to me by my daughter and it's the best banking experience. In fact the app is fun to use especially the variety of side acco... Read more Reviewed on: 2nd April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48950)

Review of the Chase Bank, Current account:

1% cashback on everything!

1% cashback on everything! The app is not very intuitive. Customer service is excellent - they normally reply within minutes Reviewed on: 15th February 2024

customer service call.

On the very odd occasion I have called customer services they have been excellent with vry little time waiting on the phone and have received prompt profession service. Reviewed on: 13th February 2026

Very easy to use, love the round up feature

Very easy to use, love the round up feature Reviewed on: 13th February 2026

Great bank

The app is very easy to navigate, great customer service and have nothing but positive things to say about Chase. Reviewed on: 13th February 2026

Brilliant customer service

Chase have the very best customer service I have ever experienced. I feel safe with them looking after my account. Reviewed on: 13th February 2026

I’ve been with Chase for several years and received...

I’ve been with Chase for several years and received good service whenever I’ve needed to ask for help Reviewed on: 13th February 2026

Great bank, my go to choice for current account

Great bank, my go to choice for current account Reviewed on: 13th February 2026

Love Chase mobile banking!

I really like my card with no numbers- I think it’s much safer. Easy day to day banking. Very easy to get around mobile banking. Every important info at one’s fingertips, without any confusion. Reviewed on: 13th February 2026

Excellent service good value for money very helpful

Excellent service good value for money very helpful Reviewed on: 13th February 2026

I am doing great with chase bank.

I am doing great with chase bank. There Cash back is great. Customer service is excellent. Reviewed on: 13th February 2026

I love Chase banking it’s fast efficient and easy to...

I love Chase banking it’s fast efficient and easy to use. The services are first class and I can do everything from my phone, it’s amazing. Reviewed on: 13th February 2026

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