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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Satisfaction

I think the Chase bank is the best bank that I ever work with. Reviewed on: 17th March 2023

Excellent

Always ready…easy to use app. No charge on overseas purchases,cash back…nice little pot growing Reviewed on: 17th March 2023

1st Class Service

Excellent company, and support were excellent when required. Reviewed on: 17th March 2023

Chase Current Account

Easy to use app with regular updates Reviewed on: 17th March 2023

Andrew

Absolutely brilliant I have absolutely no complaint Reviewed on: 17th March 2023

If you don't already have a chase account, MAKE SURE YOU OPEN ONE!

The banking app is extremely user friendly, offers great insights into expenditure and savings and the ability to hold multiple saving accounts for multiple different savings goals is very handy. More so than just the app, i needed to call chase to cancel a payment i had made incorrectly and not only was the call answered immediately the staff were very helpful in resolving my issue, This is not the experience i have had from other bank accounts i hold. And to top it off chase have been ahead of all other banks with their interest rates offered on saving accounts not just with the rate itself but the value to which they offer the rate on. To summarise, currently Chase are offering the best current/savings account on the market and if you don't already hold an account, OPEN ONE TODAY! Reviewed on: 17th March 2023

Great Service! Great App! Innovative!

I started my account by depositing a small amount of £20.00. Gradually, I have moved most of my day to day sepdning to it and have seen my cash back amount grow, my round-up amount grow and recently I set up a savings account. It's so easy and I am impressed with how the savings and round-up balances have begun to increase. Reviewed on: 17th March 2023

As described - Finally - US bank streets ahead of the UK providers - Chase - Oustanding

At long last, a bank that does exactly as "described on the tin" There's also the extremely competitive saving rate, which is an absolute bonus. If you're content with poor service etc stay with your current provider, if you want the best in class get the Chase account today. UK providers! the alarm bells should be ringing........ Reviewed on: 17th March 2023

Great provided

Competitive offer, easy app to use, greatly recommended. Reviewed on: 17th March 2023

Love the app.

Very easy to set up. Really easy to manage savings and keep track of spending. Perfect! Reviewed on: 17th March 2023

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