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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Great interest rates and the cashback really adds up

Great interest rates and the cashback really adds up Reviewed on: 13th February 2026

Great app, easy to use.

Great app, easy to use. Good product offerings. Like cash back on current account Reviewed on: 13th February 2026

Love the 1% cash back.

Love the 1% cash back. Always kept informed of changes. Reviewed on: 13th February 2026

Does everything it says simple Hassle free.

Does everything it says simple Hassle free...easy online banking Reviewed on: 13th February 2026

Chase caught a scammer.

Chase caught a scammer. Chase helps whenever I need to talk to them. I’m 77 and this is the best bank so far! Don’t think I’ll need many more but this is honestly the best. Reviewed on: 13th February 2026

Excellent Banking Service

Excellent service, banking & savings brilliant rate, easy to use, great communication Reviewed on: 13th February 2026

Been with Chase when it was launched and have never...

Been with Chase when it was launched and have never more happier with the service and product Reviewed on: 13th February 2026

Chase is a great user friendly account

I love the ease of use within the app, options to move monies to savings. Quick response to queries, great use on holiday with no fees. Love getting notified every time you use your card. Reviewed on: 13th February 2026

Great experience with chase, love the cashback offers.

Great experience with chase, love the cashback offers. I would recommend to anyone, the customer service is also great and everyone is really helpful. Payments are usually quick Reviewed on: 13th February 2026

I really do love Chase.

I really do love Chase. However, I wish that they did more for customers like me. My friends and family who also bank with Chase get better %’s than what I get and when I query, they just say feedback will taken on. Only thing I’d say to improve is to offer more competitive rates. Reviewed on: 13th February 2026

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