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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48946 reviews)

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4.94

Based on 48,946 reviews, last reviewed 30th Mar 2026

448800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great app, fab customer service. I moved to chase following the introduction of the rewards programme for cashback. The app is great and easy to use and the service provided is very g... Read more Reviewed on: 30th March 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48946)

First rate bank

Had chase bank for a few years and have found them to be excellent Reviewed on: 13th February 2026

Has 1% cash back.

Has 1% cash back. Also can easily move money from savings to current account. Very easy and convenient to use. Reviewed on: 13th February 2026

Great bank just a shame about it's ever falling savi...

Great bank just a shame about it's ever falling savings interest rates. Reviewed on: 13th February 2026

USING CHASE

The CHASE app is easy to understand; their debit card gives an excellent exchange rate when used overseas; and overall I find their prudent approach to banking refreshing. Reviewed on: 13th February 2026

Chase bank made it so easy to open account and the a...

Chase bank made it so easy to open account and the app is super easy to use Reviewed on: 13th February 2026

Love Chase bank I love the way that your phone call...

Love Chase bank I love the way that your phone call is answered straight away,and your not kept on hold for long periods off time. The staff answering the call are all so polite and very very helpful. I personally should not use any other bank for my main banking needs. Reviewed on: 13th February 2026

Excellent

Excellent customer support always Reviewed on: 13th February 2026

Have banked with chase for a few years.

Have banked with chase for a few years. Really enjoy the app and the cash back rewards Reviewed on: 13th February 2026

Really great for travel - good interest rates

Really great for travel - good interest rates Reviewed on: 13th February 2026

Still strong

Chase isn't as great as it was before, but it is still good enough compared to other banks. Chase is definitely developing to be one of the best banks in the UK. I am still using Chase as my main bank, but currently Trading 212 with 1.5% cashback and PayPal+ with 1% cashback are better choice for some customers. I hope that Chase will find a way to be on the top again. Reviewed on: 13th February 2026

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